Retail Associate Jobs

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Retail Sales – Part Time

Lowes•Brent, FL
•Onsite

About The Position

As a Customer Service Associate at Lowe’s, you provide friendly, professional service and help customers find products and services for their home improvement needs. You will welcome and assist customers, answer questions, help them select and handle merchandise, and ensure their needs are met. Most of your time is spent listening to customers, answering questions, and organizing merchandise, with responsibilities varying by department. Associates are assigned to a department based on hiring needs and skillsets. Departments may include Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. The role may involve occasional merchandise loading and preparing products to customer specifications, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds. Regular travel is not required, though occasional travel to meetings, training, or neighboring stores may be needed. Work conditions vary by location and may include indoor and outdoor weather, extreme temperatures, wet or humid conditions, wind or drafts, noise, and moving or shaking objects and equipment. Associates must follow lifting guidelines, limit single lifts to 75 pounds, use team lifts when needed, and use powered equipment only with proper training or assistance from a trained coworker.

Requirements

  • At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
  • At least 6 months of experience using common retail technology, such as smartphones and tablets.
  • Ability to read, write, and perform basic arithmetic, including addition and subtraction.
  • Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
  • Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.

Nice To Haves

  • At least 6 months of retail and/or customer service experience.
  • Bilingual skills.
  • Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

  • Welcome customers, answer questions, and provide friendly, professional customer service.
  • Help customers locate and handle merchandise.
  • Down stock merchandise by identifying empty shelf areas and replenishing supplies.
  • Process orders and deliveries accurately so customers receive merchandise as expected and on time.
  • Cross-functionally train in other store areas to help deliver customer service.
  • Prepare merchandise based on customer needs, including tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, and cutting blinds.
  • Guide customers through shopping or checkout.
  • Complete other duties as assigned.

Benefits

  • Multiple health insurance options.
  • Tuition assistance program.
  • Company-matching 401(k).
  • Optional Employee Stock Purchase Program.
  • 10% Associate Discount.
  • Track to the Trades program.
  • Competitive pay.
  • Flexible schedules.

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