Retail Sales Associate

Verizon•Fort Worth, TX
•$16 - $21•Onsite

About The Position

Verizon is hiring a full-time Retail Sales Associate to work onsite at a defined retail location. The role focuses on building customer connections, understanding customer needs, recommending technology products and solutions, and achieving sales goals. Associates also develop their operational skills through ongoing training in merchandising and inventory, and may contact interested Verizon customers and participate in off-site company-sponsored community events. The position offers a base pay of $16.00 to $21.00 per hour, plus individual commissions. The posting states that associates who meet all sales goals may earn up to $18,000 per year in commissions, with additional potential for exceeding goals. Total compensation varies by geography, hours worked, and performance. The role provides training and career-development opportunities, along with benefits that include health coverage, paid time off, retirement-plan matching, parental leave, tuition assistance, and employee discounts. Associates work 40 scheduled hours per week and must be willing to work evenings, weekends, and holidays.

Requirements

  • High school diploma or GED.
  • One or more years of relevant experience, demonstrated through work experience and/or military experience.
  • Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
  • Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

  • Experience working in a commission-based environment.
  • Demonstrated sales experience communicating with customers to find solutions.
  • Customer service experience.

Responsibilities

  • Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
  • Discover customer needs by building connections and asking appropriate questions.
  • Present product insights and recommend solutions that provide customers with a complete sales solution.
  • Close sales by communicating effectively and providing simple, intuitive technology solutions.
  • Develop skills through ongoing training in operational functions, merchandising, and inventory.
  • Contact interested current Verizon customers by outbound calls and text messages to grow the customer base.
  • Engage with the community at off-site Verizon-sponsored events to expand the customer base.

Benefits

  • Medical, dental, and vision insurance.
  • Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination.
  • Sales recognition programs with potential travel, gifts, and other incentives.
  • Five weeks of paid time off, including vacation, holidays, and personal days.
  • Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
  • Up to $8,000 per year in tuition assistance.
  • Discounts up to 50% on Verizon products and services.
  • Additional employee discounts on attractions, automotive, travel, and more.
  • Short- and long-term disability coverage, basic and supplemental life insurance, and AD&D insurance.
  • Identity theft protection, pet insurance, and group home and auto insurance.
  • Up to 8 company-paid holidays per year and up to 6 personal days per year.
  • Adoption assistance.
  • Newly hired employees receive up to 15 days of vacation per year, increasing with service.
  • Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role.
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