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As a Customer Service Associate at Lowe’s, you provide friendly, professional service and help customers find products and services for their home improvement needs. You welcome customers, answer questions, help them locate and select merchandise, and guide them through shopping or checkout. You may occasionally load merchandise and prepare products to meet customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds. The role involves listening to customers, organizing and replenishing merchandise, accurately processing orders and deliveries, and cross-training in other store areas. Associates work in a department determined by hiring needs and skillsets, such as Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. Duties may vary by department. The position may involve working indoors and outdoors in varying weather and climate conditions, exposure to noise and moving or shaking objects and equipment, and physical activities including prolonged standing or sitting and lifting. Single lifts are limited to 75 pounds under Lowe’s guidelines; team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker. Regular travel is not required, though occasional travel to meetings, training, or neighboring stores may be needed.
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Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed

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