Parts Sales Associate , Retail - AN Ford Scottsdale

AutoNation • Scottsdale, AZ

4d

About The Position

The Parts Retail Associate interacts with customers to help them purchase automotive parts and accessories, with the goal of creating an exceptional buying experience and building customer loyalty to AutoNation. The role also assists technicians with obtaining the correct parts and accessories and supports the daily operation and merchandising of the parts department.

Requirements

• High school diploma or equivalent.
• Proven ability to provide an exceptional customer experience.
• One year of experience in an automotive parts department.
• One year of sales experience.
• Demonstrated communication and interpersonal skills.
• Organization and follow-up skills.

Responsibilities

• Promptly and courteously assist technicians and retail customers.
• Obtain the correct parts and accessories for technicians and retail customers in a timely manner.
• Accurately price parts and accessories using the proper pricing source and enter the information in the appropriate documents and computer system.
• Answer telephone calls promptly and courteously, making every effort to satisfy callers’ inquiries.
• Stock incoming inventory in the correct location.
• Maintain a clean and orderly parts department.
• Provide customers with needed information and offer additional sales opportunities.
• Create and maintain merchandising displays to promote product sales.
• Provide an exceptional customer experience to drive loyalty.
• Achieve parts sales targets and customer satisfaction targets.

Benefits

• Competitive compensation.
• 401(k) matching.
• Health, dental, and vision insurance plans.
• Maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
• Deals and discounts through YouDecide, a website with offers from providers and retailers.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED