Retail Associate (PT)

Red Wing Shoe Company•Phoenix, AZ

4d•Onsite

About The Position

Promote and support Red Wing Shoe Company’s high-quality brand image through professional selling, building customer loyalty, and developing long-lasting customer relationships. The role delivers the Ultimate Fit Experience (UFX), sells premium products, and provides conscientious customer service while supporting daily retail store operations.

Requirements

High school diploma, GED, or equivalent work experience.
Must be age 18 or older within 30 days of application.
1–2 years of relevant experience.
Results-oriented.
Effective written and verbal communication skills.
Computer utilization skills.
Ability to lift 50 pounds, bend or squat to lace shoes, lift overhead, twist, climb a ladder, and stand for long periods.
Ability to perform housekeeping tasks such as vacuuming, mopping and waxing floors, washing windows, using disinfectant chemicals, handling trash and recycling, and installing and maintaining furniture, fixtures, and displays.

Nice To Haves

Thorough knowledge of Red Wing Shoe Company’s mission, values, and organizational structure.
Profit and loss knowledge.
Curiosity, passion for new ideas, and an interest in driving growth.
Problem-solving skills.
Retail footwear knowledge.

Responsibilities

Guide each customer through Red Wing Shoe Company’s Ultimate Fit Experience.
Recommend appropriate accessories and educate customers about their benefits.
Generate industrial sales leads.
Achieve and exceed daily productivity and sales goals.
Maintain the sales floor presentation, store signage, and housekeeping standards.
Maintain proficiency in product knowledge, technical standards, and operating standards through continuous learning.
Follow organizational standards and legal regulations to maintain a safe and healthy work environment.
Provide direct support for daily retail store operations.
Maintain knowledge of the company’s electronic communication software.
Establish, follow, and enforce organization quality-system standards to maintain quality service.
Uphold Red Wing Shoe Company’s core values and policies.
Build collaborative relationships with people with whom the employee works or interacts.
Perform additional duties as required.