Retail Associate-PT
About The Position
The Retail Associate is the face of the organization’s mission to customers and the community. This role handles donated goods, including accepting donations, processing and pricing items, stocking and merchandising products, completing cash-register transactions, and recovering the sales floor. Retail Associates are expected to focus on customers and donors, work with integrity and a positive attitude, operate with minimum supervision, and respond to business demands. Associates are trained to perform a range of duties and may be assigned to any store function. The position is part-time at the Lincoln Store in Lincoln, Illinois, and is classified as non-exempt. It requires no formal education and is open to applicants at least 16 years of age. The work takes place in a light industrial/warehouse environment with exposure to heat, cold, and various allergens. The role includes substantial standing, lifting, pushing, pulling, bending, and handling donated merchandise and equipment.
Requirements
- Must be at least 16 years of age.
- Basic math skills.
- Ability to communicate information clearly verbally and interact sensitively with a diverse population, including people with disabilities, in a manner that protects dignity, privacy, and confidentiality.
- Ability to work independently while contributing to a team environment.
- Professionalism, integrity, ethical behavior, and ability to follow organizational policies and procedures.
- Ability to be consistently present and on time on scheduled workdays.
- Ability to lift or move up to 50 pounds safely and to push or pull racks and carts weighing approximately 150 pounds.
- Ability to stand for long periods and perform extended combinations of stooping, bending, kneeling, crouching, crawling, lifting, reaching, carrying, pushing, and pulling.
- Manual dexterity to handle clothing fasteners and operate cash registers and tagging guns.
- Visual acuity to evaluate donated items and ability to identify undesirable odors when evaluating donations.
Responsibilities
- Provide excellent customer service to stakeholders, customers, donors, and the community.
- Perform register transactions accurately and maintain register stock according to standards.
- Follow housekeeping standards and perform assigned janitorial and housekeeping duties.
- Pull, price, rotate, size, and hang clothing; sort, grade, price, and process donated goods according to current procedures and quality specifications.
- Meet quotas and sales goals, follow sales-floor procedures, ensure quality, and address quality problems.
- Merchandise and recover the sales floor, maintain product levels, and keep the store clean and organized.
- Accept, check, unload, and process customer donations at the door using GRATIS, and maintain daily donation records accurately.
- Perform opening and closing donation-door procedures.
- Load and unload trailers and straight trucks according to standards.
- Transport stock between workstations and place products in appropriate containers or staging areas for the sales floor or warehouse.
- Manage time and take responsibility for completing assigned duties efficiently and meeting production goals.
- Support team operations, including exchanging full equipment for empty equipment, helping price furniture and move it from the donation door to the sales floor, and cutting cardboard and filling cardboard gaylords.
- Follow safety guidelines, organizational policies and procedures, and confidentiality requirements; demonstrate professionalism, integrity, and ethical conduct.
- Pull products from the sales floor to meet specifications before transferring them to the warehouse.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
