Retail Associate - PT
About The Position
The Retail Associate is the face of the organization’s mission to customers and the community. The role involves handling donated goods, collecting donations, processing and pricing merchandise, stocking and merchandising, completing cash register transactions, and maintaining the sales floor. Associates are expected to focus on customers and donors, work with integrity and a positive attitude, operate with minimum supervision, and respond to business demands. They may be trained and assigned to any store function. The position requires following store procedures, safety guidelines, and production standards; maintaining confidentiality and professionalism; and contributing to team success. Work takes place in a light industrial or warehouse environment with exposure to heat, cold, and various allergens.
Requirements
- Must be at least 16 years of age.
- Basic math skills.
- Communicate information clearly verbally and interact sensitively with a diverse population, including people with disabilities, in a way that preserves their dignity, privacy, and confidentiality.
- Work independently while fostering a strong team atmosphere.
- Demonstrate professionalism, integrity, ethical behavior, and consistent attendance and punctuality on scheduled workdays.
- Follow organizational policies and procedures and embrace its mission, vision, and values.
- Ability to lift or move up to 50 pounds and handle merchandise on shelving and fixtures up to 10 feet high.
- Ability to push and pull clothing racks weighing at least 150 pounds and carts averaging 150 pounds.
- Ability to bend and reach into containers up to five feet high.
- Manual dexterity to operate cash registers and tagging equipment and fasten or unfasten clothing closures.
- Ability to stand for long periods and perform extended combinations of stooping, bending, kneeling, crouching, crawling, lifting, reaching, carrying, pushing, and pulling.
- Visual acuity to assess the quality of donated items and ability to identify odors that may indicate undesirable conditions.
Responsibilities
- Provide excellent customer service to customers, donors, and other stakeholders.
- Accurately perform register transactions and maintain register stock according to standards.
- Follow housekeeping standards and perform assigned janitorial duties.
- Pull, price, rotate, size, and hang clothing; merchandise and recover the sales floor; maintain product levels and an organized store.
- Meet sales quotas and production goals, follow sales-floor procedures, and correct quality problems.
- Accept, unload, inspect, sort, grade, process, price, and record donations according to current procedures and specifications.
- Perform donation-door opening and closing procedures and collect donations at customers’ doors using GRATIS.
- Load and unload trailers and straight trucks according to standards.
- Transport stock between workstations and place products in proper containers or staging areas for the sales floor or warehouse.
- Assist processors by swapping full equipment for empty equipment; help price furniture and move it from the donation door to the sales floor.
- Assist with cutting cardboard and filling cardboard gaylords.
- Manage time effectively and take responsibility for completing assigned duties to production standards.
- Follow organizational safety guidelines, policies, and procedures; maintain confidentiality and professional, ethical conduct.
- Work collaboratively in a team environment and perform other duties as assigned.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
