Retail Associate (PT)

Red Wing Shoe Company•Norwalk, CA

3d•Onsite

About The Position

The Retail Associate promotes and supports Red Wing Shoe Company’s brand image through professional selling, customer loyalty, and lasting customer relationships. The role delivers the Ultimate Fit Experience (UFX), sells premium products, and provides conscientious customer service. It also supports daily retail-store operations while maintaining the sales floor, product knowledge, and a safe, healthy work environment. The position is part-time and based in a retail store. The targeted hiring range is $16.90–$22.26 plus commission, depending on qualifications. Actual pay within the range depends on factors such as job-related skills, competencies, experience, education or training, and market demand. Offers are contingent on satisfactory background-check results; Red Wing Shoe Company is a drug-free workplace.

Requirements

High school diploma/GED or equivalent work experience.
Must be age 18 or older within 30 days of application.
1–2 years of relevant experience.
Results-oriented.
Effective written and verbal communication skills.
Computer utilization skills.
Ability to lift 50 pounds, bend or squat to lace shoes, lift overhead, twist, climb a ladder, and stand for long periods.

Nice To Haves

Thorough knowledge of Red Wing Shoe Company’s mission, values, and organizational structure.
Profit and loss knowledge.
Curiosity, passion for new ideas, and an interest in driving growth.
Problem-solving skills.
Retail footwear knowledge.

Responsibilities

Guide each customer through Red Wing Shoe Company’s Ultimate Fit Experience.
Recommend appropriate accessories and educate customers about their benefits.
Generate industrial sales leads.
Achieve and exceed daily productivity and sales goals.
Maintain sales-floor presentation, store signage, and housekeeping standards.
Maintain product knowledge and proficiency with technical and operating standards through continuous learning.
Maintain a safe and healthy work environment by following organizational standards and legal regulations.
Provide direct support for daily retail-store operations.
Maintain knowledge of the company’s electronic communication software to obtain necessary information.
Establish, follow, and enforce organization quality-system standards to maintain quality service.
Uphold Red Wing Shoe Company’s core values and policies.
Build collaborative relationships with colleagues and other key people.
Perform additional duties as required.
Perform housekeeping tasks, including vacuuming, mopping and waxing floors, washing windows, using disinfectant chemicals, disposing of trash, maintaining recycling, and installing and maintaining furniture, fixtures, and displays.