Retail Associate - PT
About The Position
The Retail Associate is the face of LLGI’s mission to customers and the community. The role handles donated goods and customer-facing retail work, including receiving donations, processing and pricing merchandise, stocking and merchandising, register transactions, and maintaining the sales floor. Associates are expected to be customer- and donor-focused, work with integrity and a positive attitude, operate with minimum supervision, and respond to business demands. Associates are trained to perform a variety of duties and may be assigned to any store function. The role supports LLGI’s mission of helping people become self-sufficient through work and its vision of leadership in environmental sustainability.
Requirements
- Must be at least 16 years of age.
- Basic math skills.
- Communicate information clearly verbally and interact sensitively with a diverse population, including people with disabilities, in a way that protects dignity, privacy, and confidentiality.
- Work independently while fostering a strong team atmosphere.
- Demonstrate professionalism, integrity, ethical behavior, and consistent adherence to policies and procedures.
- Be consistently at work and on time on scheduled workdays.
- Meet the physical requirements of the role, including lifting or moving up to 50 pounds; pushing or pulling loaded racks and carts; bending, reaching, standing for extended periods, and performing repeated physical tasks.
- Demonstrate visual acuity to assess donated items and identify odors that may indicate undesirable conditions.
Responsibilities
- Provide excellent customer service to all stakeholders.
- Perform register transactions accurately and maintain register stock levels according to standards.
- Follow housekeeping standards and perform assigned janitorial duties.
- Pull, price, rotate, size, and hang clothing; merchandise and recover the sales floor; and keep products and the store organized.
- Understand and achieve quotas to meet sales goals, and follow sales floor procedures and quality standards, correcting quality problems as needed.
- Accept, unload, inspect, sort, grade, price, and process donations according to current procedures; use GRATIS at the donation door and maintain accurate daily donation records.
- Perform opening and closing donation-door procedures.
- Load and unload trailers and straight trucks according to standards.
- Transport stock to and from workstations and place products in appropriate containers or on the sales floor; pull products from the sales floor to meet specifications before transferring them to the warehouse.
- Manage time and take accountability for completing duties efficiently and meeting production goals.
- Contribute to team success and help processors exchange full equipment for empty equipment.
- Help price furniture and move it from the donation door directly to the sales floor.
- Cut cardboard and fill cardboard gaylords.
- Follow safety guidelines, policies, and procedures; demonstrate professionalism, integrity, ethical conduct, and confidentiality.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
