Retail Associate-PT
About The Position
The Retail Associate is the face of LLGI’s mission to customers and the community. The role handles donated goods and donations, processes and prices merchandise, stocks and merchandises the sales floor, performs cash register transactions, and maintains sales-floor recovery. Associates are expected to be customer- and donor-focused, work with integrity and a positive attitude, operate with minimum supervision, and respond to business demands. Associates are trained to perform a variety of duties and may be assigned to any store function. The position reports to the General Manager and is classified as non-exempt. It is a part-time role at the Springfield Wabash Store in Springfield, Illinois. The listed hourly pay range is $15.00–$15.00. No education level is required, and applicants must be at least 16 years of age. Work takes place in a light industrial/warehouse environment with exposure to heat, cold, and allergens such as dirt, dust, mold, metals, rubber, plastics, latex, and pet hair. The role involves prolonged standing and frequent physical tasks, including lifting, carrying, pushing, pulling, bending, reaching, and handling merchandise and equipment.
Requirements
- Must be at least 16 years of age.
- Basic math skills.
- Ability to interact with people with disabilities in a way that enhances their dignity, privacy, and confidentiality.
- Ability to communicate information clearly verbally and communicate sensitively with a diverse population.
- Ability to work independently while fostering a strong team atmosphere.
- Demonstrated professionalism, integrity, ethical behavior, and appropriate business conduct.
- Ability to follow LLGI policies and procedures and embrace its mission, vision, and values.
- Ability to consistently attend work and arrive on time on scheduled workdays.
- Ability to lift or move up to 50 pounds safely and work with retail shelving, clothing racks, and z-racks at the stated heights.
- Ability to push and pull z-racks holding up to 100 pieces of clothing and weighing at least 150 pounds, and wheeled carts averaging 150 pounds.
- Ability to bend and reach into gaylords up to five feet high to remove clothing and housewares.
- Manual dexterity to fasten and unfasten buttons, snaps, and zippers, and to operate cash registers and tagging guns.
- Ability to stand for long periods and perform tasks for extended periods involving stooping, bending, kneeling, crouching, crawling, lifting, reaching, carrying, pushing, and pulling.
- Visual acuity to evaluate donated items for quality and ability to identify undesirable odors in donations.
Responsibilities
- Provide excellent customer service to customers, donors, and other stakeholders.
- Perform register transactions accurately and maintain register stock levels according to standards.
- Follow housekeeping standards and perform assigned janitorial and housekeeping duties.
- Pull, price, rotate, size, and hang clothing; merchandise and recover the sales floor; and keep products and the store organized.
- Follow sales-floor procedures, maintain high-quality output, and take action to correct quality problems.
- Understand and achieve quotas to meet sales goals and production standards.
- Check, accept, unload, and process donations from customers using GRATIS at the door; accurately maintain daily donation records; and perform opening and closing donation-door procedures.
- Unload, inspect, sort, grade, price, and process donated goods according to current LLGI standard operating procedures, placing items in appropriate bins and staging areas.
- Load and unload trailers and straight trucks according to standards.
- Transport stock to and from workstations and place products into appropriate containers for the sales floor.
- Pull products from the sales floor to meet specifications before transferring them to the warehouse.
- Manage time and take accountability for completing assigned duties efficiently and meeting production goals.
- Contribute to team success by involving others in work processes, decisions, and actions; assist processors by swapping full equipment for empty equipment.
- Help price furniture and move it from the donation door directly to the sales floor when appropriate.
- Assist with cutting cardboard and filling cardboard gaylords.
- Demonstrate professionalism, integrity, and ethical behavior; maintain confidentiality regarding LLGI operations, financial matters, and personnel matters.
- Follow LLGI safety guidelines, policies, and procedures, and embrace the organization’s mission, vision, and values.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
