Retail Sales Associate

Verizon • Lansing, MI

4d • Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a team in a Verizon retail store to drive sales and provide customer service. You will learn about customers’ needs, recommend products and solutions, and use communication skills to complete sales. The role also includes ongoing training and development in store operations, merchandising, and inventory, as well as opportunities to contact current customers and participate in Verizon-sponsored off-site events. The position is onsite at a defined location. Compensation is $16.00 to $21.00 per hour in base pay, with the opportunity to earn individual commissions; total compensation varies by geography, hours worked, and performance.

Requirements

• High school diploma or GED.
• One or more years of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
• Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales by using knowledge of technology and providing customer service.
• Build connections with customers, ask questions, and identify their needs.
• Recommend products and solutions to provide customers with a complete sales solution.
• Use communication skills to close sales and fulfill customer needs with technology solutions.
• Participate in ongoing training and develop operational skills across merchandising and inventory.
• Contact interested current Verizon customers through outbound calls and text messages.
• Participate in off-site Verizon-sponsored events to engage with the community and develop a customer base.

Benefits

• Medical, dental, and vision coverage.
• Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs and incentives.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this benefit may provide up to 16 weeks of paid time off for the birthing parent.
• Up to $8,000 per year in tuition assistance.
• Discounts of up to 50% on Verizon products and services.
• Additional employee discounts on attractions, automotive, travel, and more.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance and AD&D insurance.
• Identity theft protection.
• Pet insurance.
• Group home and auto insurance.
• Up to eight company-paid holidays per year.
• Up to six personal days per year.
• Adoption assistance.
• Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.
• New hires receive up to 15 vacation days per year, increasing with additional service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED