Retail Sales Associate

Retail Stores•Johnson City, NY
•Onsite

About The Position

The Retail Sales Associate, internally classified as a Front End Specialist, assists customers and helps maintain the store’s appearance. The role covers customer service, merchandising, and store maintenance, with a primary focus on front-end operations. Associates are expected to support one another, treat others with courtesy and respect, embrace the value-focused “good stuff cheap” mindset, work with commitment, seek to improve, and communicate honestly and genuinely.

Requirements

  • A positive attitude and a team-player approach to engaging with and serving customers.
  • Ability to work evenings, weekends, and holidays on a regular basis.
  • Ability to lift and carry up to 50 pounds.
  • Ability to push and pull up to 35 pounds.
  • Ability to stand for extended periods and work safely.

Nice To Haves

  • Six months of prior retail experience.

Responsibilities

  • Greet and acknowledge customers as they enter and exit the store and approach the front end.
  • Operate the register accurately and efficiently.
  • Approve refunds for other Associates.
  • Assist with training new Associates.
  • Know current promotions and advertisements to answer customer questions and drive sales.
  • Support Ollie’s Army and other donation programs year-round.
  • Assist with receiving trucks, pricing items, merchandising products, and recovering the store.
  • Maintain the store’s appearance.
  • Complete additional responsibilities as assigned.

Benefits

  • Medical, dental, vision, and prescription coverage beginning after 90 days of employment.
  • 401(k) with a generous company match and immediate vesting.
  • Career growth and talent development opportunities.
  • 20% Associate discount on Ollie’s purchases.
  • A wide array of voluntary benefits.
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