Retail Sales Associate (Part-time)

Twin Liquors LP•Georgetown, TX

1h•Onsite

About The Position

Twin Liquors is a family-owned Austin company founded in 1937. The Retail Sales Associate helps provide an excellent in-store customer experience by engaging customers, sharing knowledge of wine and spirits, and supporting store operations. The role includes responsible alcohol service, maintaining clean and well-stocked displays, accurate point-of-sale transactions, and coordinating with the store team. The position has no direct reports. A typical work week is Monday through Saturday, with availability required for scheduled hours between 9:00 a.m. and 9:30 p.m., including opening, closing, weekend, and holiday shifts. Travel is minimal to none within Texas locations.

Requirements

Must be 21 years of age or older.
Strong knowledge of company policies, goals, and standards.
Ability to act with integrity, honesty, and professionalism.
Excellent analytical, organizational, oral, and written communication skills.
Confidence and comfort engaging customers to provide an elevated experience and excellent service to customers and partners.
Excellent interpersonal skills and ability to communicate effectively with team members and leadership.
Ability to use applicable technology and access information needed to complete daily responsibilities.
Desire to continually develop retail sales skills and knowledge of products and services.
Creativity in promoting sales, merchandising, or marketing.
Ability to follow directions and established procedures, and to initiate and complete tasks without necessary supervision.
Problem-solving skills, especially in high-stress situations.
Ability to multitask, prioritize assignments, and meet deadlines and commitments.
Ability to demonstrate accuracy and thoroughness, improve quality, apply feedback, and monitor one's own work.
Full knowledge of TABC regulations that apply to the company.
Progressive retail experience.
Product knowledge in wine and spirits.
High school diploma or GED equivalent is required.
Ability to stand for four-hour intervals, totaling up to eight hours per day and up to 40 hours per week.
Ability to frequently climb a ladder; twist, bend, stoop, kneel, and crawl; and repeatedly lift up to 50 pounds.
Ability to work eight hours at a time and work alone during weekday, weekend, opening, mid-day, and closing shifts.
Availability to work all weekdays and weekends and opening, mid-day, and closing shifts, as scheduled.
Availability to work scheduled hours within 9:00 a.m. to 9:30 p.m., including weekends and holidays.

Nice To Haves

1–3 years of experience in retail, bartending, or a restaurant setting is preferred.
Product knowledge in wine and spirits.

Responsibilities

Provide responsible alcohol service in accordance with local and state laws, including verifying identification and preventing service to intoxicated individuals.
Assist with store operations, particularly cleanliness, product display fullness, signage quality, safety, and customer service.
Support customer satisfaction by learning the products offered and working with co-workers to provide excellent sales service.
Maintain awareness of product knowledge and current or upcoming product trends.
Set and achieve high standards in retail execution.
Communicate regularly with Store Team Leaders regarding proper store operations.
Operate the point-of-sale system, make change, process credit card transactions accurately, and account for monies at the end of each shift.
Respond promptly to customer needs, questions, and requests; seek assistance when needed and answer the store phone system.
Ensure financial transactions are correct and maintain accuracy and coin for making change.
Perform other duties as assigned.