Restaurant Manager Jobs

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Restaurant General Manager

Southern Multifoods•Fate, TX

About The Position

The Restaurant General Manager ensures the orderly and efficient functioning of the assigned restaurant by adhering to the philosophy of quality, service, cleanliness, and hospitality (CHAMPS) and the Taco Bell LAST system. The role manages restaurant operations, supports staffing and budget decisions, oversees employee hiring, training, counseling, and performance reviews, and maintains compliance with policies, procedures, and safety programs. The position involves continuous contact with customers and employees and is normally performed under general supervision. One to two years are normally required to gain job knowledge. The manager works to maintain customer satisfaction and a positive, cooperative atmosphere. The role may involve extreme work-area temperatures and high noise levels. Errors may result in dissatisfied customers or employees and loss of revenue. This position is with an independent Taco Bell franchisee, which is the employer and sets its own wages and benefits.

Requirements

  • High school education or equivalent.
  • Comprehensive understanding of all aspects of restaurant management.
  • Prior food-service experience.
  • Valid driver's license.
  • Access to a vehicle for periodic company business.
  • Current liability insurance in the employee's name.
  • A home or cellular telephone, or the ability to obtain one within three weeks of starting.
  • Good interpersonal communication skills to direct employees and work with customers.
  • Ability to pay attention to detail, cope with pressure, and remain calm in stressful situations.

Responsibilities

  • Ensure customer satisfaction and provide quality, service, cleanliness, and hospitality in accordance with CHAMPS.
  • Create and maintain a positive, cooperative atmosphere among employees and customers.
  • Enforce safety rules, policies, procedures, and the safety program.
  • Assist with budget decisions and implementation.
  • Ensure adequate restaurant staffing.
  • Follow specified inventory-control procedures.
  • Train employees, emphasizing CHAMPS and the Taco Bell LAST system.
  • Conduct employee performance reviews and counseling.
  • Work as a team member to support consistent customer satisfaction through CHAMPS.
  • Prepare customer orders promptly, according to specifications and to the highest possible quality.
  • Prioritize work by serving customers first, then maintaining the dining room, and then the work area.
  • Operate all kitchen equipment.
  • Acknowledge and speak with customers in a friendly and courteous manner when possible.
  • Report needed equipment or facility repairs to the Maintenance Department.
  • Hire, counsel, and train employees and manage restaurant operations.

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