Restaurant Manager Jobs

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Restaurant General Manager

Southern Multifoods•Paris, TX

About The Position

The Restaurant General Manager ensures the orderly and efficient operation of an assigned restaurant by maintaining adherence to the philosophy of quality, service, cleanliness, and hospitality (CHAMPS) and the Taco Bell LAST system. The role manages all aspects of restaurant operations, including staffing, employee training and performance, inventory control, safety, customer satisfaction, and support for budget decisions. The position normally operates under general supervision and involves continuous contact with customers and employees. Errors may result in dissatisfied customers or employees and loss of revenue. This position is with an independent Taco Bell franchisee, which is the employee’s employer and sets its own wage and benefit programs. Work conditions may include extreme temperatures in the work area and high noise levels at times.

Requirements

  • High school education or equivalent.
  • Comprehensive understanding of all aspects of restaurant management.
  • Prior food service experience.
  • Valid driver's license.
  • Access to a vehicle for periodic company business.
  • Current liability insurance in the applicant's name.
  • A home or cellular telephone, or the ability to obtain one within three weeks of starting the position.
  • Good interpersonal communication skills to direct employees and work with customers.
  • Ability to pay attention to detail, cope with pressure, and remain calm in stressful situations.

Responsibilities

  • Ensure customer satisfaction and provide excellence in quality, service, cleanliness, and hospitality.
  • Create and maintain a positive, cooperative atmosphere among employees and customers.
  • Enforce safety rules, policies, procedures, and the safety program.
  • Assist with budget decisions and implementation.
  • Ensure adequate restaurant staffing.
  • Follow specified inventory-control procedures.
  • Train employees, emphasizing CHAMPS and the Taco Bell LAST system.
  • Conduct employee performance reviews and counseling; hire, counsel, and train employees.
  • Work as a team member to maintain consistent customer satisfaction through CHAMPS.
  • Prepare customer orders quickly, according to specifications and with the highest possible quality.
  • Prioritize work by serving customers first, then maintaining the dining room, and then maintaining the work area.
  • Operate all kitchen equipment.
  • Acknowledge and speak with customers in a friendly and courteous manner when possible.
  • Report needed equipment or facilities repairs to the Maintenance Department.
  • Ensure adherence to restaurant policies and procedures.

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