Restaurant General Manager

Southern Multifoods • Wylie, TX

10d

About The Position

The Restaurant General Manager ensures the orderly and efficient operation of an assigned Taco Bell franchise restaurant by upholding quality, service, cleanliness, and hospitality (CHAMPS) standards and the Taco Bell LAST system. The role manages restaurant operations, staffing, employee development, safety, inventory, and customer satisfaction. The position involves continuous contact with customers and employees and is normally performed under general supervision.

Requirements

• High school education or equivalent.
• Comprehensive understanding of all aspects of restaurant management.
• Prior food service experience.
• Valid driver's license.
• Access to a vehicle for periodic company business.
• Current liability insurance in the applicant's name.
• A home or cellular telephone, or obtain one within three weeks of starting.
• Good interpersonal communication skills to direct employees and work with customers.
• Ability to pay attention to detail, cope with pressure, and remain calm in stressful situations.

Responsibilities

• Manage all aspects of restaurant operations and help make and implement budget decisions.
• Ensure adequate staffing within the restaurant.
• Follow specified procedures for inventory control.
• Hire, counsel, train, and conduct performance reviews for employees.
• Ensure employees adhere to policies, procedures, and the safety program.
• Provide employee training emphasizing CHAMPS and the Taco Bell LAST system.
• Promote a positive and cooperative atmosphere among employees and customers.
• Ensure customer satisfaction through quality, service, cleanliness, and hospitality.
• Prepare customer orders quickly, according to specifications, and with the highest possible quality.
• Prioritize customers first, followed by dining-room upkeep and work-area upkeep.
• Operate all kitchen equipment.
• Acknowledge and speak with customers in a friendly and courteous manner when possible.
• Report needed equipment or facilities repairs to the Maintenance Department.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED