Restaurant General Manager
Burger King (Carrols Corporation) • City of Plattsburgh, NY4d
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Restaurant General Manager - NY
Burger King (Carrols Corporation)•City of Plattsburgh, NY
About The Position
The Restaurant General Manager (RGM) is the executive leader of a Burger King restaurant and is accountable for driving sales, profitability, operational excellence, talent development, and an exceptional guest experience. The RGM leads and develops Assistant Managers, Hourly Shift Coordinators, and Team Members, setting expectations and building a culture of ownership, accountability, and high performance. In partnership with the District Manager, the RGM executes business strategies, analyzes performance metrics, and takes action to achieve goals for sales growth, labor and cost controls, food safety, and guest satisfaction.
Requirements
- At least 18 years of age.
- At least 2 years of restaurant leadership experience with operational and/or financial responsibilities.
- People-first leadership style with strong communication and team development skills.
- Ability to solve complex problems and make confident business decisions.
- Commitment to guest experience, Burger King standards, and building a high-performing culture.
Nice To Haves
- High School Diploma or GED preferred.
Responsibilities
- Own the restaurant P&L, review financial performance for opportunities, manage costs, drive sales, and make business decisions to achieve profitability goals.
- Motivate the team to exceed guest expectations, respond to guest issues, identify root causes through guest feedback systems, and support the community through local marketing initiatives.
- Oversee hiring, training, certification, coaching, recognition, and ongoing development for Team Members, Shift Coordinators, and Assistant Managers.
- Optimize labor, maintain brand and operational standards, and provide hands-on support throughout the restaurant as needed.
- Partner with the District Manager to execute business strategies, analyze performance metrics, and achieve goals for sales growth, labor and cost controls, food safety, and guest satisfaction.
Benefits
- Weekly pay
- Meal discounts
- Quarterly bonus
- Flexible schedules
- Leadership development programs
- Opportunities for growth within the organization
- Paid time off
- Medical, dental, and vision coverage
- 401(k)
- Recognition programs
- Performance-based incentives
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
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