Restaurant Manager

Westgate Resorts•Kissimmee, FL
•$55,000

About The Position

The Restaurant Manager is responsible for the complete organization of the restaurant and for ensuring that its objectives are met. The role directs and coordinates restaurant activities, personally or through subordinate supervisors, and oversees operations to meet service, quality, and financial goals. The manager leads both units, develops staff, maintains compliance with company policies and food safety and health regulations, and supports guest satisfaction and restaurant profitability.

Requirements

  • A minimum of 2 years of experience in a similar role.
  • In-depth knowledge of restaurant best practices.
  • Excellent communication and organizational skills.
  • Aptitude for multitasking.
  • Ability to work cooperatively and efficiently in a team.
  • Ability to frequently lift and/or move up to 50 pounds.
  • Ability to work flexible hours, including nights, weekends, and holidays.
  • Must pass a background screen and drug test and prove eligibility to work in the United States.

Responsibilities

  • Oversee daily restaurant operations to ensure service, quality, and financial goals are achieved.
  • Manage staff scheduling, labor costs, and operational budgets.
  • Recruit, interview, hire, onboard, and train team members and supervisors.
  • Conduct performance evaluations, coaching, recognition, and disciplinary actions.
  • Ensure compliance with company policies, food safety standards, and health regulations.
  • Monitor inventory, purchasing, cash handling, beverage controls, and operating expenses.
  • Resolve guest concerns promptly and maintain exceptional customer service standards.
  • Lead staff development, training programs, and operational improvements to maximize sales and profitability.
  • Direct, coordinate, and evaluate both units.
  • Plan, assign, and direct work; appraise performance; reward and discipline employees; and address complaints and resolve problems.

Benefits

  • Medical, dental, and vision coverage
  • Paid vacation, sick, and personal time
  • Paid holidays
  • 401(k) with company match
  • Daily Pay access
  • Pregnancy, parental leave, and adoption assistance
  • Wellness programs
  • Flexible spending accounts
  • Tuition assistance
  • Military leave
  • Employee assistance program
  • Life, disability, accident, critical illness, and hospital insurance
  • Pet insurance
  • Employee discounts on hotels, cruises, resorts, restaurants, entertainment, and more
  • Low-cost gym membership
  • Scholarship opportunity for an eligible dependent of a current team member
  • Career growth and advancement opportunities
  • Community involvement opportunities
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