Restaurant Manager

North Italia • Huntersville, NC

5d

About The Position

North Italia is hiring a Restaurant Manager to lead restaurant shifts and help deliver a high-quality guest experience in a high-volume, full-service setting. Reporting to the General Manager, the Restaurant Manager works with the restaurant team to lead and inspire others in delivering the company mission of “Great Hospitality. Every Time.” The role involves making daily decisions, scheduling and planning, supporting service and kitchen operations, and running the restaurant with an owner’s mindset.

The Restaurant Manager is expected to foster continuous learning and honest feedback, maintain a safe and clean environment, coach and develop team members, and help improve service and table-turn efficiency. The role requires working closing shifts, weekends, and holidays as needed, and may involve shifts of ten hours or longer.

Requirements

• At least 2 years of full-service, high-volume restaurant management experience.
• Demonstrated working understanding of business operations and financials.
• Strong communication skills.
• Dependable, reliable, and motivated.
• Able to work shifts of ten hours or longer.
• Able to stand, sit, squat, or walk for extended periods.
• Able to work closing shifts, weekends, and holidays as needed.
• Able to grasp, reach overhead, push, lift, and carry up to 50 pounds.

Nice To Haves

• Prior experience with POSitouch, Crunchtime, and Open Table.

Responsibilities

• Manage shifts, including daily decision-making, scheduling, and planning.
• Understand food ingredients and wines to help ensure a high standard of guest experience.
• Handle on-the-fly requests calmly and positively.
• Foster continuous learning, open and honest feedback, and corrective action as needed.
• Work on the floor to anticipate service improvements, assist the team, and create efficiencies in table turns.
• Work with the kitchen team to evaluate preparation levels and food quality before each shift.
• Run the restaurant with an owner’s mindset.
• Coach, lead, and develop the restaurant team.
• Help maintain high standards for product quality and restaurant cleanliness.

Benefits

• Medical, dental, and vision insurance.
• Company-paid group life insurance.
• Short-term and long-term disability coverage.
• Paid time off, including vacation and sick time.
• Health Savings Account.
• 401(k) plan with company match.
• Tuition assistance.
• Eligible for up to 50% next-day pay, with exclusions.
• Employee Assistance Programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed