HopCat is hiring a full-time Restaurant Manager to lead daily restaurant operations alongside the General Manager and take ownership of one assigned Area of Responsibility (AOR). Managers lead peak-volume shifts, develop team members, improve systems, and drive measurable business results. Each manager serves as the subject matter expert for a core department while supporting the entire restaurant operation. AORs include Hospitality, Server, Front Desk, Bar & Beverage Program, Beer Program, Training, Events & Reservations, Marketing, Off-Premise, Rewards, and Utility. Depending on the assigned area, ownership may include guest experience and recovery, scheduling and staffing, reservations and guest flow, beverage standards and costs, beer ordering and education, onboarding and training, event coordination, local marketing, takeout and delivery operations, loyalty initiatives, or Prep, Dish, and Utility teams. Managers write department schedules, assess team performance and development needs, maintain staffing and hiring plans, conduct quarterly one-on-ones, lead department meetings, set weekly focuses, monitor performance metrics, complete operational audits, and develop future leaders. They partner with the General Manager to improve restaurant performance. HopCat describes the role as offering department-level ownership, leadership development, and potential advancement to Senior Manager, General Manager, and Area Director roles.
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Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed