Rehab Assistant Jobs

About The Position

Requirements

• High school diploma or GED and 2–3 years of general work experience, preferably in a hospital, or an equivalent combination of education and experience.
• 6–12 months of related experience.
• Keyboarding and computer skills, including comfort learning new systems.
• Accurate filing skills.
• Professional communication and excellent customer service skills.
• Math skills.
• Ability to use basic office equipment.
• Ability to maintain confidentiality of sensitive medical information.
• Ability to concentrate and pay close attention to detail.
• Ability to multitask and work effectively in a fast-paced environment.
• Ability to establish effective working relationships with office staff and employees as part of a team.
• Ability to perform light clerical duties as assigned.

Nice To Haves

• Experience with third-party billing, including county, state, and federal programs.
• Knowledge of medical terminology and CPT and ICD-10 coding.
• Previous computer experience with hospital-based programs such as Epic, Medic, Misys, or Tiger, or another practice management system.
• Hospital work experience.

Responsibilities

• Schedule and coordinate patient appointments for multiple facilities and ancillary departments based on office and provider preferences and patient needs.
• Verify insurance eligibility and obtain authorizations according to payer-specific criteria.
• Register patients and confirm patient, guarantor, employer, demographic, and insurance information; complete required electronic health record fields.
• Greet and check in patients accurately and efficiently.
• Track receipt of signed treatment plans and progress notes.
• Manage assigned electronic health record workqueues.
• Answer telephones, take messages, route callers, and provide or relay information according to service standards.
• Maintain patient medical records and obtain patient authorization for transfers of private health information.
• Protect the confidentiality of patient data and information.
• Perform office duties such as sorting and distributing mail, copying, filing, faxing, typing, ordering and stocking supplies or linen, and completing forms.
• Provide and complete required patient forms.
• Collect and enter payments and follow required balancing procedures at locations where payment processes are enabled.
• Analyze, interpret, and enter physician orders.
• Scan and index forms.
• Follow established processes, protocols, and workflows.
• Maintain department infection-control needs.
• Cross-train and provide coverage at other Rehabilitation Services departments as needed.

Benefits

• Benefits eligible, with benefits starting on Day 1.
• Competitive salary.
• Shift differential pay.
• Comprehensive Wellness Program.
• Opportunities to learn and grow in the healthcare field.
• Supportive and friendly team.