Quality Coordinator Jobs

About The Position

Requirements

• Bachelor’s degree in a related field.
• Two years of experience supporting social service programs.
• Demonstrated written and verbal communication ability and excellent interpersonal skills.
• Skillful use of Microsoft Office Suite.

Nice To Haves

• Experience with diverse community populations, including young adults and adults with behavioral health needs.
• Experience with New Jersey regulatory bodies, New Jersey Medicaid, and/or Managed Care.
• Knowledge of electronic health record applications.

Responsibilities

• Support the Director in the daily quality service operations of Northern New Jersey programs.
• Collaborate with program teams during accreditation periods and provide training and guidance on accreditation standards during off-cycle timeframes.
• Collaborate with program teams during licensure reviews and provide training and guidance on licensure, government partner, and organizational standards.
• Work with the Director to prepare for and facilitate monthly and quarterly meetings, including site safety, incident review, performance improvement, and infection control meetings.
• Serve as the primary contact for AWARDS Help Desk inquiries, finding resolutions and providing support.
• Support the Quality Assurance & Research department with organization-wide activities, including internal audits, mock surveys, individual served satisfaction surveys, program outcomes, policy review, and other assigned performance improvement initiatives.

Benefits

• Medical, dental, and vision coverage
• Prescription coverage
• Life insurance
• Retirement plan
• Tuition reimbursement
• Paid time off, including a paid birthday holiday