Coordinator, Quality Review

CFA Institute•Charlottesville, VA

22h•$60,000 - $80,000•Hybrid

About The Position

The Coordinator, Quality Review ensures the accuracy, consistency, and quality of curriculum, certificates, and exam materials across CFA Institute programs. You'll conduct detailed reviews of educational content across formats - including Canvas courses, PDFs, and eBooks - to catch and report errors before they reach learners. You'll also help build and refine the workflows and checklists the wider team relies on, and track recurring issues to help improve how content gets created in the first place. This role reports to the Senior Manager, Content Operations, and can be based in approved jurisdictions in the Eastern time zone of the United States or The United Kingdom.

Requirements

Bachelor's degree, or an equivalent combination of education and experience
At least 2 years' experience in a professional or editorial role, with strong organizational and time management skills
High attention to detail and the ability to manage multiple priorities at once
Familiarity with XML tagging, HTML, and content management systems
Excellent written and verbal communication skills, with a professional and diplomatic demeanor
Proficiency in Microsoft Office, and comfort with tools like Jira or Adobe Creative Suite

Nice To Haves

Experience working directly with Canvas

Responsibilities

Conduct detailed quality reviews of Canvas courses, PDFs, and eBooks to ensure accuracy, consistency, and adherence to CFA Institute standards
Identify and document content errors, reporting findings to the relevant teams for resolution
Develop, maintain, and update workflows and checklists that guide the quality review process
Track and document recurring issues, surfacing insights and suggesting improvements to how content is developed
Ensure reviewed content meets accessibility standards and aligns with inclusive design best practices
Collaborate with team members to continuously improve quality assurance workflows