Staff Product Designer
Etsy • Brooklyn, NY21d • Hybrid
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Staff Product Designer, Marketplace Trust
Etsy•Brooklyn, NY
•Hybrid
About The Position
The Staff Product Designer will join Etsy’s Marketplace Trust team, which works to create trusted shopping and selling experiences and make every transaction positive. The role focuses on designing thorough, polished, intuitive solutions for a complex problem space, partnering with Product, User Research, and Analytics to identify customer problems and develop high-craft solutions. It combines creative and strategic work across multiple projects in an experimentation-first environment. The designer will support major parts of the buyer experience, including cart, checkout, and post-purchase order management. The role aims to keep checkout modern and frictionless and improve post-transaction experiences that can influence whether buyers return. Designers work in squads with a product manager, 4–6 engineers, a researcher, and a data analyst, delivering solutions and gathering feedback directly from customers. This full-time position reports to the Senior Design Manager. The role is based around Etsy’s Brooklyn office, with team members expected to come in once or twice per week depending on proximity. Remote candidates outside commuting distance may be considered case by case and should expect occasional office travel.
Requirements
- At least 8 years of professional experience working in product design.
- A consistent track record of shipped work demonstrating strong design fundamentals, including visual hierarchy, interaction design, and application of brand and system principles.
- Experience designing for native iOS and Android apps and familiarity with platform-specific interaction patterns.
- Ability to demonstrate cross-platform thinking.
- Experience working closely with cross-functional partners to identify and define opportunities and efficiently implement ideas that deliver measurable positive results.
- Highly developed design skills demonstrated in a portfolio, including end-to-end flows, polished prototypes, industry-standard interaction patterns, and efficient use of a design system.
- Ability to articulate ideas and design solutions clearly and thoughtfully.
- Ability to share feedback clearly and thoughtfully and incorporate feedback into one’s own work.
- Comfort with ambiguity and ability to define projects when the problem is understood but the solution is less established.
- Ability to contribute positively to team culture with motivation, optimism, quality, and integrity.
Nice To Haves
- Prior work in seller tooling.
- Prior work in payments and/or fulfillment.
Responsibilities
- Lead independently or provide direction to the squad, supporting collaboration and progress where needed.
- Facilitate discovery and conceptualization workshops to align teams, identify experiments, measure results, and iterate toward strategic goals.
- Design intuitive user flows and polished interactive prototypes that bring the team’s roadmap to life.
- Think and design at a systems level, crafting and influencing design systems to support consistency and scalability.
- Share work with peers and leadership, incorporate feedback, and collaborate with engineering to deliver high-quality results.
- Mentor designers by providing clear, actionable feedback in critiques, workshops, and team meetings.
- Design across buyer experience surfaces, including cart, checkout, and post-purchase order management.
Benefits
- Equity package
- Annual performance bonus
- Competitive benefits that support employees and their families
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
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