Staff Product Designer, Marketplace Trust

Etsy•New York, NY

23h•$168,000 - $253,000•Hybrid

About The Position

The Staff Product Designer will work on Etsy’s Marketplace Trust team, which aims to help people shop and sell with trust and make every transaction a positive experience. The designer will create thorough, polished, intuitive designs for a complex problem space, partnering with Product, User Research, and Analytics to identify customer problems and define high-craft solutions. The role balances creative and strategic work across multiple projects in an experimentation-first environment. This high-visibility role supports buyer experience surfaces including cart, checkout, and post-purchase order management. The designer will help keep checkout modern and frictionless and improve the post-transaction experience to encourage future purchases. Product designers work in a squad alongside a product manager, 4–6 engineers, a researcher, and a data analyst. This full-time position reports to the Senior Design Manager.

Requirements

At least 8 years of professional experience working in product design.
A consistent track record of shipped work demonstrating strong design fundamentals, including visual hierarchy, interaction design, and application of brand and system principles.
Experience designing native iOS and Android apps and familiarity with platform-specific interaction patterns; ability to show cross-platform thinking.
Experience partnering closely with cross-functional teams to identify and define opportunities and implement ideas that produce measurable positive results.
Highly developed design skills demonstrated in a portfolio, including end-to-end flows, polished prototypes, industry-standard interaction patterns, and efficient use of a design system.
Ability to articulate ideas and design solutions clearly and thoughtfully.
Ability to provide clear, thoughtful feedback and incorporate feedback into one’s own work.
Comfort with ambiguity and ability to define projects where the problem is understood but the solution is less established.
Ability to contribute positively to team culture with motivation, optimism, quality, and integrity.

Nice To Haves

Prior work in seller tooling.
Prior work in payments and/or fulfillment.

Responsibilities

Lead independently or provide direction to the squad, supporting collaboration and progress.
Facilitate discovery and conceptualization workshops to align teams, identify experiments, measure their success, and iterate toward strategic goals.
Design easy-to-use user flows and create polished, interactive prototypes that bring the team’s roadmap to life.
Think and design at a systems level, crafting and influencing design systems for consistency and scalability.
Share work with peers and leadership, incorporate feedback, and collaborate with engineering to deliver high-quality results.
Mentor designers through clear, actionable feedback in critiques, workshops, and team meetings.
Support design across buyer experience surfaces, including cart, checkout, and post-purchase order management.