Head Product Designer

Pump.co • San Francisco, CA

21d • Hybrid

About The Position

Pump is hiring a Product Designer to shape how companies understand and reduce cloud and AI spending. The role owns the end-to-end product experience, including onboarding, savings dashboards, and AI cost tracking, translating complex billing and infrastructure data into clear, actionable experiences.

This is a hybrid design-and-build role, working directly with founders and engineers. The designer will move from user research and Figma designs to shipped code, using AI coding tools such as Claude and Cursor to prototype and build alongside the engineering team. The company seeks someone with a high craft bar, a preference for clean, minimal design, and the drive to move quickly in a scaling startup.

Requirements

• At least 5 years of experience as a product designer building scalable and reliable web applications; experience at a pre-Series B startup is preferred.
• BS or MS in Computer Science, Engineering, Graphic Design, or a related field.
• Proficiency with design and generative-AI coding tools such as Claude, Cursor, Figma, and Lottie, as well as relevant graphic design, prototyping, and collaboration software.
• Familiarity with agile development methodologies and practices.
• Solid understanding of software engineering principles, design patterns, and best practices.
• Excellent problem-solving and analytical skills.
• Strong communication and collaboration abilities for working effectively across teams.
• Passion for creating exceptional user experiences and driving product innovation.
• Ability to adapt quickly to changing priorities and thrive in a fast-paced, dynamic environment.

Nice To Haves

• Strong proficiency in graphic design.
• Knowledge of data analysis and visualization tools.

Responsibilities

• Design, develop, and maintain scalable, high-quality software solutions that meet customer needs.
• Implement and test product features to ensure they are intuitive, reliable, and performant.
• Create clean, minimal, and modern user experiences.
• Conduct product analysis, including user research, feedback analysis, and data-driven analysis, to inform product improvements.
• Collaborate with UX/UI to create intuitive and visually appealing interfaces.
• Work with backend and frontend engineers to integrate product features.
• Participate in code reviews, provide constructive feedback, and maintain code quality standards.

Benefits

• Competitive compensation and equity.
• Comprehensive healthcare and dental coverage for the employee.
• 401(k) plan.
• 13 accrued PTO days, plus a company shutdown from December 24 through January 1.
• Free lunch and dinner at the office.
• Annual company-paid retreats.
• Developmental bonuses supporting professional development tied to cloud and related fields.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior