Product Analyst
RevSpring • Columbus, OH24d
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Product Analyst
RevSpring•Columbus, OH
About The Position
The Product Analyst supports both health system and health plan product lines and partners closely with Product Managers. The role turns business questions into data analyses, interprets findings, and provides recommendations. It connects application data with the information Product, Sales, and Customer Success teams need to make decisions. The analyst assesses feature impact and roadmap sequencing, supports AI-powered search improvements, benchmarks engagement and scheduling conversion across products and customers, and develops self-serve value-analysis tools for customer-facing teams. The role also works with Product and Engineering to define instrumentation before features ship and helps explore how products affect visibility in AI-driven and generative search. The position owns analyses from question definition through interpretation and recommendation, including checking results for accuracy and usefulness. It requires strong SQL and BI skills, applied statistical judgment, the ability to work with ambiguous questions, and clear communication with technical, non-technical, executive, and cross-functional audiences. A four-year bachelor's degree and at least four years of relevant analytics experience are required. Experience in SaaS or healthcare is ideal.
Requirements
- Four-year bachelor's degree from a college or university.
- At least 4 years of relevant experience in an analytics-focused role.
- Expert proficiency in SQL for data querying, manipulation, and analysis.
- Hands-on comfort with a business intelligence tool such as Looker.
- Familiarity with statistical concepts and their application to product experimentation, including judgment to distinguish meaningful results from noise.
- Ability to translate ambiguous business questions into a testing plan or analysis approach with limited supervision.
- Careful review of analytical results and ability to identify when a number appears incorrect.
- Excellent written and verbal communication skills.
- Ability to cover multiple product segments or portfolios at once.
- Ability to read, analyze, and interpret business periodicals, professional journals, technical procedures, and governmental regulations.
- Ability to write reports, business correspondence, and procedure manuals, and to present information and respond to questions from internal and external audiences.
Nice To Haves
- Experience in a SaaS environment.
- Experience in a healthcare environment.
Responsibilities
- Quantify feature impact on important metrics to inform roadmap sequencing and help Customer Success encourage feature adoption.
- Analyze natural-language search queries and common product questions to inform AI-powered search improvements and identify ways to expand search coverage and improve matching logic.
- Compare engagement across product lines and benchmark scheduling conversion across customers to develop best-practice guidance for Customer Success and Solutions Architects.
- Develop repeatable self-service value-analysis tools for Sales, Customer Success, and Solutions Architects to help them position products and features.
- Partner with Product and Engineering before features ship to define tracking and instrumentation requirements.
- Help scope ways to measure product influence on visibility in AI-driven and generative search.
- Clarify stakeholder questions, determine an analysis or testing approach, inspect results for accuracy, and deliver recommendations rather than raw data pulls.
- Communicate findings and recommendations to technical and non-technical, executive, and cross-functional audiences.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Job Search Resources
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