Product Development Analyst - Healthcare Navigation - Virtual

Alight•Virtual, IL

7d•$75,000 - $90,000•Remote

About The Position

The Product Development Analyst shapes Alight's Healthcare Navigation products by providing data-driven insights, conducting analyses, and collaborating with cross-functional teams. The role works with Product Managers, designers, engineers, and business stakeholders to identify product improvement opportunities, define requirements, and support delivery of product enhancements. Its insights inform decisions intended to improve user experiences, business outcomes, and client satisfaction.

Requirements

BA/BS degree or equivalent work experience.
Proven experience in product analysis, business analysis, data analysis, or a related role.
Experience with data analysis tools such as SQL, Python, Google Analytics, Power BI, or similar platforms.
Familiarity with product management principles and practices.
Experience gathering and documenting business requirements, user stories, process flows, and acceptance criteria.
Experience working in an Agile software development environment.
Familiarity with Agile work management tools such as Azure DevOps, Jira, or similar platforms.
Must have work authorization in the employing country that does not now or in the future require visa sponsorship.

Nice To Haves

Health industry or benefits administration experience.

Responsibilities

Collect, analyze, and interpret large datasets to uncover insights about user behavior, product performance, and market trends.
Monitor product metrics, identify trends, and present findings to stakeholders.
Collaborate with Product Managers to identify user experience improvements using data analysis and client and user feedback.
Gather, document, and refine requirements for features and enhancements, ensuring alignment with business goals and client needs.
Help translate business needs into requirements, user stories, acceptance criteria, and process documentation.
Support backlog refinement by defining, organizing, and prioritizing product enhancements and development work.
Participate in Agile ceremonies, including backlog grooming, sprint planning, sprint reviews, and retrospectives.
Partner with engineering, design, quality assurance, and business teams to clarify requirements, resolve questions, and support feature delivery.
Support feature validation and user acceptance testing to ensure solutions meet business requirements and user needs.
Analyze client, user, and stakeholder feedback to identify enhancement opportunities and continuous improvement initiatives.
Monitor adoption and performance metrics for newly released features and recommend optimizations.
Prepare reports, presentations, dashboards, requirements documentation, and recommendations for technical and non-technical audiences.