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Under the supervision of the Patient Services Manager and the direction of the Clinical Nurse, the Patient Care Associate performs specific duties supporting patient care, including direct and indirect activities essential to comprehensive care. The role supports patient- and family-centered care through participation, dignity and respect, information sharing, and collaboration. It also provides service excellence by creating a positive first impression and demonstrating exemplary customer service to patients, families and friends, physicians, staff, and support department personnel. The associate is expected to follow the “I Am YNHH” service excellence pledge and promote a positive work environment.
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Job Type
Full-time
Education Level
High school or GED

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