Patient Care Aide - PCA (Knoxville, TN)

Avenues Home Care of Tennessee•Knoxville, TN

4d•Onsite

About The Position

A Patient Care Aide at Avenues Home Care of Tennessee provides care to elderly, vulnerable, and disabled clients, prioritizing each client’s needs and following the client’s plan of care. The Knoxville office serves clients in Knoxville-area communities. Caregivers are trained in the Avenues Home Care Way and are matched with clients through the CareMatch program, which assesses client needs and caregiver behavior and preferences. The role includes helping clients with activities of daily living and other household and care tasks, documenting and reporting daily activities, communicating concerns, and following company policies, safety requirements, and confidentiality and HIPAA procedures. Shifts offered include full-time, part-time, PRN, short shifts, and 8-, 10-, and 12-hour shifts.

Requirements

At least 18 years of age.
Good communication skills and the ability to follow verbal and written assignments.
Proficiency with the ClearCare homecare company management system.
Ability to perform the essential job functions, with or without reasonable accommodations.
Ability to maintain an established work schedule.
Effective interpersonal and communication skills, including tact and diplomacy.
Effective organizational and planning skills, attention to detail, and follow-through.
Ability to establish and maintain effective working relationships.
Ability to maintain confidentiality of work-related information and materials.
Maintain a fit-for-duty physical condition.
Valid driver’s license and automobile insurance.
Reliable transportation.

Nice To Haves

CNA license or alternate experience as a caregiver.
CPR and First Aid certifications.
Prior experience assisting with activities of daily living or caring for elderly, disabled, or other vulnerable clients.

Responsibilities

Assist clients with activities of daily living specified in their plans of care, including bathing, dressing, grooming, personal hygiene, toileting, transferring, eating, and continence care.
Provide medication assistance, housekeeping, laundry, meal preparation, feeding, shopping, transportation to and from appointments, and companionship, as specified in the client’s plan of care.
Perform other household tasks specified in the client’s plan of care.
Report daily activities to a supervisor through the agency management system and daily activity logs, and use other available communication methods as needed.
Practice safety in all activities involving clients and report unsafe conditions or behavior.
Provide superior care and remain alert to potential care concerns or changes in a client’s condition.
Report suspected abuse or neglect immediately through the proper chain of command, as required by law.
Document unusual behavior, events, conditions, or people.
Maintain confidentiality of records, correspondence, and other confidential information, following company policies and HIPAA-related procedures.
Follow company dress code and maintain a timely, established work schedule; report scheduling changes as needed.
Attend meetings and in-services as requested and abide by company policies and procedures.
Perform other duties as assigned.