Patient Care Aide - PCA (Sevierville, TN)

Avenues Home Care of Tennessee•Sevierville, TN

About The Position

Avenues Home Care of Tennessee is hiring a Patient Care Aide (PCA) to provide care to elderly, vulnerable, and disabled clients, including people who cannot care for themselves. The PCA is expected to prioritize client needs and provide care with diligence. The Knoxville office serves Sevierville and surrounding areas. Caregivers are trained in the Avenues Home Care Way and matched with clients through the CareMatch program, which uses assessments to align caregiver qualities with clients’ needs and preferences. The role includes assisting clients with activities of daily living and other tasks identified in their individual plans of care. PCAs communicate daily activity and care concerns to supervisors, maintain confidentiality, follow company policies and safety practices, and attend meetings or in-services as requested. Work schedules may include full-time, part-time, PRN, or short shifts, with 8-, 10-, and 12-hour shifts offered.

Requirements

Good communication skills and the ability to follow verbal and written assignments.
Proficiency with the home care company management system, ClearCare.
Ability to perform the essential job functions, with or without reasonable accommodations.
Ability to maintain an established work schedule.
Effective interpersonal and communication skills, including tact and diplomacy.
Effective organizational and planning skills, attention to detail, and follow-through.
Ability to establish and maintain effective working relationships.
Ability to maintain confidentiality of work-related information and materials.
Ability to maintain a fit-for-duty physical condition.
Valid driver’s license, automobile insurance, and reliable transportation.
At least 18 years of age.
Ability to lift or push up to 50 pounds.

Nice To Haves

CNA license or alternate experience as a caregiver.
CPR and First Aid certifications.
Prior experience assisting with activities of daily living or caring for elderly, disabled, or other vulnerable clients.
Reliable transportation.

Responsibilities

Assist clients with activities of daily living specified in their plans of care, including bathing, dressing, grooming, personal hygiene, toileting, transferring, eating, and continence care.
Assist with medication, housekeeping, laundry, meal preparation, feeding, shopping, transportation to and from appointments, and companionship.
Complete other household tasks specified in the client’s plan of care.
Report daily activity to a supervisor through the agency management system and daily activity logs, and use other available communication methods as needed.
Practice safety in all activities involving clients and report unsafe working conditions or behavior.
Provide superior care and remain alert to potential care concerns or changes in a client’s condition.
Report suspected abuse or neglect immediately through the proper chain of command, as required by law.
Document unusual behavior, events, conditions, or people.
Maintain confidentiality of records, correspondence, and other information, following company policies and HIPAA-related procedures.
Maintain a professional appearance in accordance with company policies and dress code.
Report for shifts on time and communicate scheduling changes.
Attend meetings and in-services as requested.
Follow company policies and procedures and perform other duties as assigned.