PICU/PCICU PCA

Yale New Haven Health • New Haven, CT

6d

About The Position

Under the supervision of the Patient Services Manager and the direction of the Clinical Nurse, the PICU/PCICU PCA performs specific duties that support patient care, including direct and indirect activities essential to comprehensive patient care. The role supports patient- and family-centered care through participation, dignity and respect, information sharing, and collaboration. It also provides service excellence by creating a positive first impression and demonstrating exemplary customer service to patients, families and friends, physicians, staff, and support department personnel. The employee is expected to adhere to the “I Am YNHH” service excellence pledge and promote a positive work environment.

Requirements

• A minimum of a high school diploma or GED.
• CNA or other educational equivalent, such as Medical Assistant, Phlebotomy Technician, or Student Nurse who has completed one semester of clinical experience.
• Either two years of relevant direct patient care experience as dictated by placement, or the education listed above.
• Successful completion of Patient Care Associate Competency Based Training and Practicum and unit-specific competencies, including age-specific competencies.
• Demonstrated ability to communicate effectively with patients, families, peers, and supervisor.
• Ability to prioritize and adjust work plans based on the needs of the patient, unit, and patient care team.
• Ability to accept direction and work as a member of a unified team.
• CPR required.
• Ability to lift a minimum of 40 pounds, perform tasks requiring physical endurance and dexterity as required by placement, and consistently use proper body mechanics.

Nice To Haves

• Additional experience is preferred; the amount will depend on placement.

Responsibilities

• Under the direction of the Clinical Nurse, performs selected tasks and activities to obtain and report information that assists the nurse in assessing, planning, and evaluating patient needs, treatment, and response to treatment.
• Obtains and records vital signs as delegated by the registered nurse.
• Performs technical duties and selected treatments, procedures, and activities that contribute to safe and efficient patient care.
• Obtains a 12-lead ECG and continuous Lead II, entering correct patient information.
• Assists in patient care while considering the safety of key populations, as appropriate.
• Collaborates with the multidisciplinary team and offers suggestions for addressing patient and family needs, taking cultural and individual diversity into account.
• Communicates and interacts professionally and effectively with patients, families, and staff.
• Covers the Business Associate desk when the Business Associate is absent, under the direction of the Patient Services Manager or designee.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED