PCA NP14 - Part Time Nights

Yale New Haven Health•New Haven, CT

About The Position

Under the supervision of the Patient Services Manager and the direction of the Clinical Nurse, the Patient Care Associate performs specific duties supporting patient care, including direct and indirect activities essential to comprehensive care. The role supports patient- and family-centered care through participation, dignity and respect, information sharing, and collaboration. It also requires exemplary customer service for patients, families and friends, physicians, staff, and support department personnel; adherence to the “I Am YNHH” service excellence pledge; and promotion of a positive work environment.

Requirements

  • High school diploma or GED and CNA certification or an equivalent educational background, such as Medical Assistant, Phlebotomy Technician, or Student Nurse who has completed one semester of clinical experience.
  • Either two years of relevant direct patient care experience as dictated by placement, or the stated qualifying education.
  • Successfully complete Patient Care Associate Competency Based Training and Practicum and unit-specific competencies, including age-specific competencies.
  • Demonstrated ability to communicate effectively with patients, families, peers, and supervisor.
  • Ability to prioritize and adjust work plans based on patient, unit, and patient care team needs.
  • Ability to accept direction and work as a member of a unified team.
  • CPR required.
  • Ability to lift at least 40 pounds and perform tasks requiring physical endurance and dexterity, using proper body mechanics consistently.

Nice To Haves

  • Additional experience is preferred; requirements depend on placement.

Responsibilities

  • Under the direction of the Clinical Nurse, perform selected tasks and activities to obtain and report information that assists the nurse in assessing, planning, and evaluating patient needs, treatment, and response to treatment.
  • Obtain and record vital signs as delegated by the RN.
  • Perform technical duties and selected treatments, procedures, and activities that contribute to safe and efficient patient care.
  • Obtain a 12-lead ECG and continuous Lead II, entering correct patient information.
  • Assist in patient care while considering the safety of key populations as appropriate.
  • Collaborate with the multidisciplinary team and offer suggestions for addressing patient and family needs, accounting for cultural and individual diversity.
  • Communicate and interact effectively and professionally with patients, families, and staff.
  • Cover the Business Associate desk when the BA is absent, under the direction of the Patient Services Manager or designee.
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