PCA NP14 - Part Time Day/Evening

Yale New Haven Health•New Haven, CT

About The Position

The Patient Care Associate (PCA) supports patient care under the supervision of the Patient Services Manager and the direction of the Clinical Nurse. The role includes direct and indirect patient-care activities that contribute to comprehensive care. The PCA supports patient- and family-centered care through participation, dignity and respect, information sharing, and collaboration, and provides exemplary customer service to patients, families, physicians, staff, and support department personnel. Employees are expected to support YNHHS’s vision and mission, live its values of integrity, patient-centeredness, respect, accountability, and compassion, follow the “I Am YNHH” service excellence pledge, and promote a positive work environment.

Requirements

  • High school diploma or GED and CNA or an educational equivalent, such as Medical Assistant, Phlebotomy Technician, or Student Nurse who has completed one semester of clinical experience.
  • Either two years of relevant direct patient-care experience as dictated by placement, or the education described above.
  • Successfully complete Patient Care Associate Competency Based Training and Practicum, as well as unit-specific competencies, including age-specific competencies.
  • Demonstrated ability to communicate effectively with patients, families, peers, and supervisors.
  • Ability to prioritize and adjust work plans based on the needs of the patient, unit, and patient-care team.
  • Ability to accept direction and work as part of a unified team.
  • CPR required.
  • Ability to lift a minimum of 40 pounds, perform physical-endurance and dexterity tasks required by placement, and consistently use proper body mechanics.

Nice To Haves

  • Additional experience preferred, depending on placement.

Responsibilities

  • Carry out selected tasks and activities under the Clinical Nurse’s direction to obtain and report information that supports assessment, care planning, and evaluation of patient needs, treatment, and response to treatment.
  • Obtain and record vital signs as delegated by the RN.
  • Perform technical duties and selected treatments, procedures, and activities that contribute to the safe and efficient delivery of patient care.
  • Obtain a 12-lead ECG and continuous Lead II, ensuring correct patient information is entered.
  • Support patient safety and collaborate with the multidisciplinary team to address patient and family needs, with sensitivity to cultural and individual differences.
  • Communicate and interact professionally with patients, families, and staff.
  • Cover the Business Associate desk when the Business Associate is absent, under the direction of the Patient Services Manager or designee.
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