Patient Care Associate Jobs

About The Position

Requirements

• Valid driver's license.
• Personal vehicle suitable for transporting equipment.
• Required automobile insurance coverage.
• Ability to travel throughout an assigned geographic territory.
• Ability to safely handle, transport, and set up medical equipment.

Nice To Haves

• Experience in healthcare services, home healthcare, medical equipment, patient support, customer service, or related fields.
• Strong communication and interpersonal skills.
• Ability to work independently and manage multiple service commitments.
• Experience using mobile technology, tablets, and web-based applications.
• Strong organizational and problem-solving skills.
• Ability to provide compassionate support to patients and caregivers.

Responsibilities

• Delivery, setup, retrieval, and management of TWO2 therapy equipment
• Patient education regarding proper use of therapy equipment and prescribed treatment protocols
• Patient support intended to encourage therapy utilization and adherence
• Documentation of service activities using approved systems and platforms
• Coordination with AOTI clinical, operational, and customer support personnel, as appropriate
• Identification and communication of patient concerns or equipment-related issues requiring escalation
• Equipment cleaning, maintenance, and inventory management activities
• Support of service quality and patient satisfaction objectives
• Maintain professional interactions with patients, caregivers, and healthcare providers.
• Schedule and perform contracted services in a timely manner.
• Maintain any licenses, certifications, registrations, and insurance required to perform services.
• Comply with applicable federal, state, and local laws, including privacy and confidentiality requirements.
• Maintain reliable transportation capable of safely transporting equipment within the assigned territory.
• Submit required service documentation accurately and timely.

Benefits

• $200 per equipment delivery and patient setup
• $200 per equipment retrieval
• Additional opportunities may be available based on territory needs
• Flexible scheduling
• Ability to manage service activities within your assigned territory
• Field-based work supporting patients in their homes and communities
• Opportunity to contribute to improved patient outcomes and quality of life