Oncology Patient Care Associate

Mass General Brigham•Boston, MA
•Onsite

About The Position

The Oncology Patient Care Associate works under the direction of licensed personnel to assist patients with activities of daily living, including bathing, dressing, and eating, and to take and document vital signs. The role also performs assigned patient-care and clinical duties, supports nurses and physicians with exams and treatments, and helps maintain safe, prepared patient rooms and equipment. The position is onsite at The Brigham and Women's Hospital, Inc., at 75 Francis Street, with a rotating shift and 36 scheduled weekly hours.

Requirements

  • Ability to understand and follow written and oral instructions.
  • Knowledge of medical terminology.
  • Strong patient and customer service skills.
  • Ability to lift up to 35 pounds.
  • Computer proficiency to work efficiently with electronic medical records.
  • High school diploma or equivalent preferred; experience cannot be accepted in lieu of a degree.
  • Patient-care or elder-care experience of 0–1 year preferred.

Nice To Haves

  • Basic Life Support (BLS) credential preferred.
  • Nationally certified Medical Assistant credential preferred.
  • Nationally certified Nursing Assistant or Patient Care Technician credential preferred.
  • New Hampshire Licensed Nursing Assistant credential preferred.
  • Patient-care or elder-care experience of 0–1 year preferred.

Responsibilities

  • Perform assigned patient-care and clinical functions, including point-of-care tasks, vital signs, EKGs, bathing and sanitary care, patient transfers and ambulation assistance, 1:1 safety observation, and phlebotomy.
  • Assist registered nurses and physicians with examinations and treatments as required.
  • Document patient height, weight, food and fluid intake, urine/stool/vomit or other drainage output, and blood glucose results in the Electronic Health Record.
  • Set up food trays and assist patients with eating and feeding as needed.
  • Stock, equip, and clean patient rooms according to needs and changing patient volumes.
  • Retrieve and set up equipment, clean it between patient uses, and report malfunctioning equipment according to organizational policy.
  • Assist with patient admissions and discharges.
  • Facilitate orientation of new Patient Care Associate team members as directed.
  • Interact effectively with patients, visitors, and other care team members.
  • Communicate promptly and effectively with nursing staff about patient-care issues and patient condition.
  • Promote a positive, collaborative team environment that supports teamwork and professional growth.

Benefits

  • Comprehensive benefits
  • Career advancement opportunities
  • Differentials, premiums, and bonuses as applicable
  • Recognition programs
  • Professional growth support
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