Patient Care Associate 1, Full-Time, Day Shift, Jackson South

Jackson Health • Miami, FL

18d • Onsite

About The Position

The Patient Care Associate provides patient-focused, age-specific information and clinical support using appropriate health information equipment and systems. This is a level 3 role in the nursing support career ladder. Under direction, the associate provides generalized patient care, supports patients and families, and assists the healthcare team with procedures, equipment, room preparation, patient transport, and unit operations. The role requires adherence to patient identification, infection control, procedural time-out, and other unit-specific policies. Phlebotomy duties may be assigned to qualified employees.

Requirements

• Generally requires 0 to 3 years of related experience.
• Completion of an approved Medical Assistant or Nursing Assistant training program.
• Medical Assistant Certification or Certified Nursing Assistant license, including phlebotomy, is required; employees hired into the PCA classification before 08/09/2020 are grandfathered in for this requirement.
• Employees assigned phlebotomy duties must have proof of completing an accredited phlebotomy program.
• American Heart Association Basic Life Support (BLS), and any additional applicable life support certification for Healthcare Providers, is required upon hire with at least six months of validity and must be maintained at JHS throughout employment.
• Ability to analyze, organize, and prioritize work accurately while meeting multiple deadlines.
• Ability to communicate effectively orally and in writing.
• Ability to handle difficult and stressful situations with critical thinking and professional composure.
• Ability to understand and follow instructions.
• Knowledge and skill in using job-appropriate technology and software applications.
• Must meet and maintain current unit-specific and organizational skills, competencies, certifications, and licensures required by the nursing area.
• Must be able to stand or walk for extended periods.
• Must be able to carry objects weighing 21 to 50 pounds and lift or move objects weighing 51 to 100 pounds using appropriate devices.

Responsibilities

• Use a systematic process to provide or modify care and patient/family education.
• Assist the healthcare team with simple procedures, including preparing supplies and equipment and providing patient and family support.
• Assist with patient positioning and equipment setup or removal.
• Perform generalized patient care under direction, including taking vital signs, feeding, mobility assistance, drainage care, bathing, dressing, bed making, and linen changes.
• Use specialized equipment as needed when providing patient care.
• Prepare and clean examination rooms, treatment areas, and stretchers between patient uses.
• Transport patients to and from treatment areas when needed.
• Clean assigned areas after treatment according to departmental procedures.
• Take and pick up food orders for patient kitchen evaluation.
• Assist in fabricating adaptive and assistive equipment, such as washing mitts, wheelchair gloves, safety belts, and straps.
• Keep the storage closet organized and stocked.
• Assist with office duties as needed.
• Support the healthcare team with setup, equipment preparation, cleanup, restocking, and specimen labeling.
• Attend to patient care needs and clinical goals for routine visits.
• Support patient-flow processes to reduce waiting time for procedures.
• Adjust work pace as directed to meet clinical unit volume demands.
• Demonstrate flexibility in supporting the delivery model of care defined by the ANM/NM.
• Schedule referral and consultation appointments as assigned and minimize distractions.
• Adhere to required time-outs before surgical and invasive procedures.
• Follow patient identification, hand hygiene, infection control, and other unit-specific policies and procedures.
• Perform phlebotomy when assigned and qualified.
• Use job- and unit-specific equipment as required.
• Demonstrate service excellence and CARE values: Compassion, Accountability, Respect, and Expertise.
• Perform other related job duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed