Associate Patient Care Coordinator
UnitedHealth Group•San Antonio, TX
•$16 - $29•Onsite
About The Position
The Associate Patient Care Coordinator (Adult Medicine) performs general clinic office functions that support efficient and effective patient care. Duties include patient registration, insurance verification, collection of applicable co-insurance and co-payments, scheduling diagnostic and follow-up appointments, and answering phones. The role is scheduled Monday through Friday, 8:00 a.m. to 5:00 p.m. CST, at 2445 NE Loop 410, San Antonio, TX 78217.
Requirements
- High school diploma or GED.
- At least 6 months of medical office experience.
- Intermediate proficiency in Microsoft Office applications.
Nice To Haves
- Bilingual in English and Spanish.
Responsibilities
- Greet patients as they arrive and manage wait times.
- Complete check-in and check-out tasks, including insurance verification, procedure pre-authorizations or precertifications, and copying required documents.
- Collect co-payments, co-insurance, and deductibles and issue receipts.
- Manage the cashier box and daily deposits according to company policies.
- Process walk-in patients and visitors.
- Answer phones, redirect calls as appropriate, assist callers with questions or concerns, and take messages as needed.
- Schedule appointments.
- Maintain medical records, including filing and scanning records and preparing records for the schedule.
- Ensure correspondence is scanned and/or filed, process medical-record release requests, and maintain appropriate logs.
- Establish and maintain effective working relationships with patients, employees, and the public.
- Perform other related duties as assigned.
Benefits
- Paid time off accrued starting with the first pay period.
- Eight paid holidays.
- Medical plan options.
- Health Spending Account or Health Savings Account participation.
- Dental insurance.
- Vision insurance.
- Life and AD&D insurance.
- Short-term disability coverage.
- Long-term disability coverage.
- 401(k) savings plan.
- Employee Stock Purchase Plan.
- Education reimbursement.
- Employee discounts.
- Employee Assistance Program.
- Employee Referral Bonus Program.
- Voluntary benefits, including pet insurance, legal insurance, and long-term care insurance.
- Performance rewards and recognition programs.
- Incentive programs.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
