Patient Care Associate Stepdown FT Days

Trane Technologies•Detroit, MI
•Onsite

About The Position

The Patient Care Associate (PCA) is a member of the patient care services team who provides technical, multi-skilled direct and indirect patient care. The PCA works under the supervision of a registered nurse, who delegates tasks based on patient needs and the PCA’s skills and abilities. The PCA reports deviations from expected patient parameters and changes in patients’ medical or emotional conditions to the registered nurse. The role includes assisting patients with activities of daily living, responding with nursing personnel to emergency situations, supporting communication and coordination among care team members, and performing clerical duties as required by unit needs. The PCA follows departmental policies and safety, environmental, and infection-control standards; protects patient privacy and confidentiality; and maintains competencies through education and professional development.

Requirements

  • High school diploma or GED.
  • Graduation from a school of practical nursing, or completion of a Certified PCA/PCT program, Certified Nurse Assistant program or equivalent training, Medical Assistant program, EMT program, or phlebotomy training program.
  • Good analytical, observational, and problem-solving skills.
  • Mathematical ability to perform calculations such as addition, subtraction, multiplication, and division.
  • Ability to adapt to new technologies used in the work environment.
  • Strong interpersonal and verbal skills and commitment to teamwork to support patient-unit services and communicate effectively with patients, families, and hospital personnel.
  • Reading, writing, and comprehension skills sufficient to understand and communicate procedures, processes, orders, methods, and standards.
  • Physical ability to walk and stand regularly (80–90% of work time), lift soiled linens, move equipment, and assist patients with repositioning, transfers, activities of daily living, and locomotion. These tasks may require lifting very heavy loads (60+ pounds), bending, pulling, pushing, standing, and walking.
  • Visual acuity and manual dexterity.
  • Ability to perform routine clerical functions, including answering telephones, taking messages, and retrieving basic computer information.
  • Willingness to make a meaningful contribution to the work environment through behavior and attitude.

Nice To Haves

  • Six months of direct patient care experience is preferred.

Responsibilities

  • Collaborate and cooperate with care team members to support consistent, quality care and productive staff relations.
  • Perform basic patient care activities under the direction of a registered nurse.
  • Report deviations from expected patient parameters and changes in patients’ medical or emotional conditions to the registered nurse.
  • Assist nursing personnel in responding to emergency patient situations.
  • Help patients with activities of daily living, including feeding, bathing, toileting, personal hygiene, repositioning, transfers, and mobility.
  • Follow departmental policies, procedures, objectives, continuous-improvement initiatives, and safety, environmental, and infection-control standards.
  • Show sensitivity to patient comfort and privacy, express interest in patient progress, answer patient and family questions, and explain procedures and processes within the scope of training and abilities.
  • Maintain confidentiality.
  • Perform general clerical duties as required by unit needs, such as answering telephones and call lights and greeting patients and visitors.
  • Participate in workshops, educational programs, and in-service meetings; review current literature; and share accountability for maintaining competencies.
  • Perform other tasks as assigned.
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