Optometric Technician Jobs

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Optometric Technician

AEG Vision•Lebanon, TN

About The Position

At AEG, the Optometric Technician works alongside Optometrists to support patient care and education and help deliver an efficient, high-quality patient experience. The role conducts pre-testing and specialty diagnostic testing, completes post-exam tasks, and manages appointment scheduling. It also supports patient records, referrals, contact lens services, medical documentation, and the cleanliness and organization of the practice.

Requirements

  • Experience evaluating patients for eye exams and dispensing eye exam medications.
  • Familiarity with medical terminology associated with eye treatment.
  • Experience maintaining patient records and files in accordance with HIPAA regulations.
  • High school diploma or GED.
  • Strong attention to detail and ability to work under pressure in a fast-paced environment.
  • PC skills, including Microsoft Office, Windows, and word processing.
  • Demonstrated ability to work collaboratively in a team environment.
  • Excellent verbal and written communication skills for professional collaboration with coworkers and patients.

Nice To Haves

  • Industry certification such as CPO, CPOA, or CPOT.

Responsibilities

  • Perform preliminary patient evaluations before the Optometrist’s exam, including dilation, topicals, diagnostic medications, Optomap, auto refractor, and visual acuity testing.
  • Interview patients before their visit with the Optometrist to identify medical issues and reasons for the visit, and relay relevant details to the Optometrist.
  • Schedule referral appointments with Ophthalmologists, diagnostic follow-up visits, and other specialty referrals as needed, and complete associated paperwork.
  • Record and maintain patient records and files in compliance with company, federal, and state policies, including HIPAA.
  • Respond to patient telephone inquiries about medication and treatment, referring questions to the Optometrist as necessary.
  • Perform diagnostic testing with specialty equipment such as OCT, Visual Field, Pachymetry, and Retinal Camera equipment as needed.
  • Document medical findings and communications between the Optometrist and patient in Electronic Health Records and assist with medical documentation, including checking CPT codes and billings for post-operative care and office visits, at participating practices.
  • Support schedule utilization by confirming appointments, contacting patients from recall listings, and reaching out to patients who miss or cancel appointments to reschedule.
  • Conduct contact lens insertion and removal classes, manage contact lens trial inventory, check in patients, and take contact lens orders in person or by phone.
  • Complete end-of-day responsibilities, including opti-schedule wrap-up and the end-of-day checklist.
  • Clean and organize frame boards, displays, mirrors, work benches, and office areas to maintain the practice’s cleanliness and visual appeal.
  • Act as a scribe for the Optometrist or perform refractions as requested.
  • Perform other duties within the practice as requested.

Benefits

  • 401(k) with match
  • Medical, dental, vision, life, short-term disability, and long-term disability coverage
  • Employee vision discount program
  • HSA/FSA
  • PTO
  • Paid holidays

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