Optometric Technician

AEG Vision • New York, NY

16d

About The Position

At AEG, the Optometric Technician works alongside Optometrists to support patient care and education and help provide an efficient, high-quality patient experience. The role conducts pre-testing and specialty diagnostic testing, performs post-exam tasks, and manages the doctor’s appointment schedule. It also includes patient interviews and communication, documentation and clerical work, contact lens support, and maintaining the practice environment.

The position may include scribing for the Optometrist or performing refractions, as well as other duties requested within the practice.

Requirements

• Experience evaluating patients for eye exams and dispensing eye exam medications.
• Familiarity with medical terms associated with eye treatment.
• Experience maintaining patient records and files in accordance with HIPAA regulations.
• High school diploma or GED.
• Strong attention to detail and ability to work under pressure in a fast-paced environment.
• PC skills, including Microsoft Office, Windows, and word processing.
• Demonstrated ability to work collaboratively in a team environment.
• Excellent verbal and written communication skills for professional collaboration with coworkers and patients.

Nice To Haves

• Industry certification such as CPO, CPOA, or CPOT.

Responsibilities

• Perform preliminary patient evaluations before the Optometrist’s examination, including dilation, topical and diagnostic medications, Optomap, autorefractor testing, and visual acuity testing.
• Interview patients before their visit with the Optometrist to identify medical issues and reasons for the visit, and relay relevant details to the Optometrist.
• Schedule ophthalmology referrals, diagnostic follow-up visits, and other specialty referrals when required, and complete related paperwork.
• Maintain patient records and files in compliance with company, federal, and state policies, including HIPAA.
• Respond to patient telephone inquiries about medication and treatment, referring questions to the Optometrist as necessary.
• Perform diagnostic testing with specialty equipment such as OCT, Visual Field, Pachymetry, and retinal cameras when required.
• Document medical findings and communications between the Optometrist and patient in Electronic Health Records, and assist with medical documentation duties, including checking CPT codes and billings for post-operative care and office visits, at participating practices.
• Support maximum appointment schedule utilization through pre-appointment and daily confirmations, recall-list outreach, and contacting no-shows or canceled patients to reschedule.
• Conduct contact lens insertion and removal classes, manage contact lens trial inventory, check in patients, and take contact lens orders in person or by phone.
• Complete end-of-day responsibilities, including opti-schedule wrap-up and the end-of-day checklist.
• Clean and organize frame boards, displays, mirrors, the work bench, and office areas, maintaining the practice’s cleanliness and visual appeal.
• May act as a scribe for the Optometrist or perform refractions.
• Perform other duties within the practice as requested.

Benefits

• 401(k) with match
• Medical, dental, vision, life, short-term disability, and long-term disability coverage
• Employee vision discount program
• HSA/FSA
• PTO
• Paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED