Optometric Technician

Keplr Vision•Grants Pass, OR

About The Position

The Optometric Technician supports optometrists in delivering patient care and helps create a seamless experience throughout the eye-care visit. The role includes assisting with pre-screening and post-exam follow-up, performing diagnostic tests, gathering patient medical histories, and educating patients about vision benefits. The technician also supports contact lens training, insurance verification, scheduling, patient flow, and office communications. The position offers comprehensive training, opportunities to develop clinical skills or advance into leadership, and work in a collaborative team environment.

Requirements

  • At least 1 year of customer service experience.
  • Excellent verbal and written communication skills, with the ability to educate and connect with patients.
  • Strong organizational and time-management abilities, including the ability to multitask in a fast-paced environment.
  • Team-oriented approach, passion for self-improvement, and desire to learn new skills.
  • Attention to detail and ability to document patient exams and procedures accurately.
  • Flexibility to accommodate changing schedules as needed and a proactive attitude toward team success.

Nice To Haves

  • Optometric experience.

Responsibilities

  • Assist optometrists with patient care from pre-screening through post-exam follow-up.
  • Perform diagnostic tests and gather patient medical histories.
  • Help educate patients about their vision benefits.
  • Guide patients through contact lens training.
  • Verify insurance and schedule patients' next visits.
  • Coordinate appointments and manage office communications to ensure smooth patient flow.
  • Work with the team to meet individual and collective goals for patient care and satisfaction.
  • Document patient exams and procedures accurately.

Benefits

  • Opportunities for growth and advancement, including the possibility of developing clinical skills or moving into leadership.
  • Comprehensive training.
  • A dynamic team environment where contributions matter and growth is supported.
  • Great benefits and a positive work-life balance.
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