Optometric Technician

AEG Vision • Red Hook, NY

16d

About The Position

At AEG, the Optometric Technician works alongside Optometrists to support patient care and education and help provide an efficient, high-quality patient experience. The role conducts pre-testing and specialty diagnostic testing, performs post-exam tasks, and manages appointment scheduling. It may also involve assisting as a scribe or performing refractions, depending on practice needs.

Requirements

• High school diploma or GED.
• Strong attention to detail and ability to work under pressure in a fast-paced environment.
• PC skills, including Microsoft Office, Windows, and word processing.
• Ability to collaborate in a team environment.
• Excellent verbal and written communication skills to collaborate professionally with coworkers and patients.
• Experience evaluating patients for eye exams and dispensing eye exam medications.
• Familiarity with medical terminology associated with eye treatment.
• Experience maintaining patient records in accordance with HIPAA regulations.

Nice To Haves

• Industry certification such as CPO, CPOA, or CPOT.

Responsibilities

• Conduct preliminary patient evaluations before the Optometrist’s exam, including dilation, topical and diagnostic medications, Optomap, autorefractor testing, and visual acuity.
• Interview patients before their visits to identify medical issues and reasons for the visit, and relay details to the Optometrist.
• Schedule referrals to Ophthalmologists, diagnostic follow-up visits, and other specialty appointments, and complete associated paperwork as needed.
• Maintain patient records in compliance with company, federal, and state policies, including HIPAA.
• Respond to patient phone inquiries about medication, treatment, and problems, referring questions to the Optometrist as necessary.
• Perform specialty diagnostic testing, such as OCT, visual field, pachymetry, and retinal camera testing, as needed.
• Document medical findings and communications between the Optometrist and patient in electronic health records, and assist with related medical documentation where applicable.
• Check CPT codes and billing for postoperative care, office visits, and other services.
• Support appointment schedule utilization through appointment confirmations, recall-list outreach, and contacting no-shows or patients who cancel to reschedule.
• Conduct contact lens insertion and removal classes, manage contact lens trial inventory, and check in and take contact lens orders in person or by phone.
• Complete end-of-day responsibilities, including schedule wrap-up and checklists.
• Clean and organize frame boards, displays, mirrors, work benches, and office areas to maintain the practice’s cleanliness and appearance.
• Act as a scribe for the Optometrist or perform refractions when asked.
• Perform other duties within the practice as requested.

Benefits

• 401(k) with match
• Medical, dental, vision, life, short-term disability, and long-term disability benefits
• Employee vision discount program
• HSA/FSA
• PTO
• Paid holidays

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED