Operations Coordinator Jobs

About The Position

Requirements

• Bachelor's degree required.
• Strong organizational skills and ability to manage multiple requests and priorities at once.
• Excellent written and verbal communication skills.
• Professional, customer-focused approach when working with tenants, vendors, and team members.
• Strong attention to detail and follow-through.
• Ability to prioritize urgent needs while keeping routine tasks moving.
• Comfort working with multiple systems, tracking information, and maintaining accurate records.
• Proactive mindset and willingness to take ownership of tasks through completion.
• Ability to work collaboratively with property management, engineering, vendors, and leadership.

Nice To Haves

• Previous experience in property management, facilities, maintenance coordination, operations, customer service, or administrative support.
• Experience with work-order management or property-management software.

Responsibilities

• Serve as a primary point of contact for maintenance and service requests across the Commercial & Healthcare portfolio.
• Provide professional, responsive customer service to tenants and internal teams.
• Gather information from tenants to understand maintenance needs, priorities, and urgency.
• Create, document, dispatch, and track work orders from initial request through completion.
• Coordinate with field engineers, maintenance technicians, vendors, and property management teams to progress service requests.
• Monitor open and aging work orders and follow up proactively to support timely resolution.
• Keep tenants informed of service status and provide updates when additional work or follow-up is needed.
• Review completed work orders for accurate documentation and closeout.
• Assist with tracking response times, completion rates, outstanding work orders, and other service-related activity.
• Help identify recurring maintenance issues and service trends.
• Support Capital Asset Request tracking, including estimates, vendor bids, project documentation, invoicing, and completed projects.
• Maintain accurate operational records within work-order and accounting systems.
• Provide day-to-day administrative and operational support to property management and engineering teams.
• Assist the Operations Manager and Managing Director with team communications, meetings, reporting, and other administrative needs.
• Identify opportunities to improve processes, streamline workflows, and strengthen service across the portfolio.

Benefits

• Competitive pay and a comprehensive benefits package.
• Medical, dental, vision, and additional voluntary benefits.
• Generous paid time off and company holidays, including a birthday off.
• 401(k) with company match.
• Career growth and development opportunities.
• Ongoing training, tools, and support.
• Collaborative, team-oriented culture.