Operations Coordinator

TRIONY BEHAVIORAL HEALTH LLC•Nashville, TN

About The Position

Triony Behavioral Health’s mission is to empower individuals on their journey towards mental wellness through personalized, evidence-based care delivered by a compassionate team of healthcare professionals. We are seeking dedicated and compassionate professionals to join our team. The ideal candidate will have a strong background in trauma care, a passion for mental health advocacy, and a commitment to providing high-quality, patient-centered treatment. The Operations Coordinator is responsible for leading the operational workflow of Triony Behavioral Health. This position ensures regulatory compliance of the facilities and operations, assists with contracts and external business partner relationships, and provides structure of the day-to-day functions for the company.

Requirements

  • Bachelor's Degree in Business Administration or similar
  • 2+ years’ experience in Operations-focused administrative positions
  • Experience with Google Suite is required.

Nice To Haves

  • Extensive understanding of regulatory issues and compliance
  • Any other criteria required by the Governing Body.

Responsibilities

  • Ensure effective recruiting, onboarding, professional development, performance management, training, and retention of all Triony staff
  • Adhere to company, federal, state, and local business requirements, enforcing compliance and taking action when necessary. Oversee quality assurance committee to ensure compliance
  • Analyze internal operations and identify areas of process enhancement. Create and overseeing implementation of performance improvement plans
  • Verifying that all employees are following relevant laws, rules, federal or state government regulations, and compliance regulations.
  • Maintain office cleanliness and inventory of supplies.
  • Coordinate scheduling and support day-to-day office operations to ensure efficient workflow.
  • Provide administrative and operational support across multiple teams as needed.
  • Oversee the facility’s compliance, and complete requirements based on compliance schedule with TN State Licensure and The Joint Commission.
  • Develop, implement, and revise, as necessary, nonclinical/administrative policies and procedures that will maximize efficiency and quality of experience for both clients and employees
  • Resolve problems that cross multiple divisions by reducing the impact of faulty processes, workflows, and automation that could negatively impact providers and clients
  • Identify and ensure non-clinical training needs, at all levels of the organization

Benefits

  • Paid time off
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