Office Assistant Jobs

About The Position

Requirements

• Current BLS certification required or must be obtained within 30 days of hire.
• High School Diploma or GED
• Knowledge of and proficient use of EMR (Electronic Medical Record) system

Nice To Haves

• Customer Service or Physician's Office experience preferred.

Responsibilities

• Screens and refers all incoming calls and visitors to ensure that accurate and timely communication is facilitated.
• Procures patient referrals in accordance with Physician requests and processes mail in a timely and efficient manner.
• Schedules appointments for patient referrals as requested by Physicians.
• Logs all referrals according to established guidelines and posts referral numbers to patient’s account when received from other Physician practices.
• Advises patients when referral numbers are needed and how patients can obtain a referral.
• Provides patients with needed information regarding their referral.
• Opens and distributes mail to appropriate personnel daily.
• Ensures accurate patient information is entered into the EPIC system (maintains acceptable registration error rate parameters).
• Ensures daily audit journals are balanced.
• Enters charges accurately.
• Forward all monthly reports to the Central Business Office in a timely manner.
• Prepares daily deposits per center procedure.
• Updates patient information with pertinent information as needed
• Arranges payment agreements as indicated.
• Maintains inventory of front office supplies as required.