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Network Support Technician

Bakersfield City School DistrictBakersfield, CA
Onsite

About The Position

The Network Support Technician provides support to district staff by performing a variety of duties related to the installation and maintenance of computer systems and related technologies. This role involves troubleshooting personal computers, operating systems, and network hardware, as well as assisting users with system requirements and the use of computer and network systems.

Requirements

  • Minimum of one year experience in providing technology support
  • Comprehensive knowledge of personal computers and operating systems (i.e., Windows, etc.)
  • Experience in troubleshooting personal computers and peripheral equipment
  • Ability to follow oral and written directions including directions in various company manuals; ability to exercise independent judgment and initiative
  • Ability to maintain cooperative, and harmonious relationships with staff and vendors; ability to effectively communicate orally and in writing
  • Experience in related area of personal computers, network design and maintenance, and related technology
  • Valid driver's license and personal car for use on district business

Nice To Haves

  • Knowledge and experience with routers, switches, IP addressing schemes and network management tools desirable

Responsibilities

  • Installs and troubleshoots personal computers and Windows operating systems and related hardware including but not limited to switches, and routers
  • Assists users in analyzing system requirements; makes recommendations for purchases and/or upgrades
  • Assists staff in use of computer and network systems as assigned
  • Keeps comprehensive records; prepares variety of technical reports and correspondence
  • Maintains current knowledge of trends and developments in field; upgrades skills and attends inservices/training as required; applies current practices, equipment and materials as needed
  • Provides general backup and assistance to network engineer
  • Provides general assistance to school site technology coordinators
  • Performs other related duties as assigned

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