Data Center Network Operations Technician

EOS•Eagle Mountain, UT
•Onsite

About The Position

EOS IT Solutions is seeking a dedicated technician to join its infrastructure engineering team. The role focuses on physically repairing and maintaining data center hardware, including servers, switches, routers, and related components. The technician manages hardware throughout its lifecycle, performs inspections and routine maintenance, supports installations, and helps maintain operational reliability and connectivity. The position also includes inventory management, repair documentation, coordination with technical teams, and participation in emergency responses to hardware issues.

Requirements

  • Technical diploma or certification in electronics, computer hardware, or a related field.
  • Proven experience repairing and maintaining IT and network hardware in a data center environment.
  • Strong organizational skills and ability to manage multiple tasks and prioritize effectively.
  • Excellent problem-solving skills and ability to work in a fast-paced environment.
  • Valid driver's license.
  • Ability to handle the physical requirements of the job, including lifting equipment up to 50 pounds.

Nice To Haves

  • Familiarity with Cisco, Juniper, and Arista hardware, and x86 servers.

Responsibilities

  • Repair and replace defective data center hardware components, including power supplies, fans, and network cards.
  • Manage hardware components throughout their lifecycle, from installation and troubleshooting to decommissioning and recycling.
  • Conduct physical inspections and routine maintenance to support equipment reliability.
  • Manage inventories of spare parts and hardware components to ensure availability for repairs and upgrades.
  • Coordinate replacement activities with technical teams to minimize downtime during hardware failures.
  • Document repairs, maintain maintenance logs, and update system configurations as needed.
  • Perform basic physical-layer troubleshooting, including cable and port testing.
  • Support new hardware installations and the physical setup of network and server infrastructure.
  • Participate in emergency response teams addressing urgent hardware issues.

Benefits

  • Health, vision, and dental insurance starting the first day of the month after the start date.
  • 10 days of paid time off annually.
  • Occasional overtime and bonus opportunities.
  • 12 paid holidays.
  • 6 sick days, available after 90 days of employment.
  • 401(k) retirement plan with a $2,500 company match, available after 90 days of employment.
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