Data Center Network Operations Engineer

Cloudflare•San Francisco, CA

About The Position

Cloudflare is hiring a Data Center Network Operations Engineer to maintain and improve its global network and infrastructure. The role works closely with Site Reliability Engineering, Network Engineering, and Network Deployment Engineering teams, as well as hardware vendors, data center and network providers, ISPs, logistics partners, and remote contractors. It involves managing infrastructure across Cloudflare's global locations, developing consistent operational processes and visibility measures, and supporting network infrastructure as needed. The position requires strong knowledge of data center colocation environments, physical networking, and server technologies, along with communication, analytical, and basic project-management skills. The role participates in a shared on-call rotation to help maintain 24×7 availability of the global network. Available in Singapore or Sydney.

Requirements

Experience with Juniper, Cisco, and DWDM network equipment.
At least 4 years of experience in Linux systems administration.
Experience managing and instructing remote contractors.
Familiarity with the work required to stand up infrastructure in remote colocation facilities.
Experience running and improving operational processes, including automation tooling, in a rapidly changing environment.
Familiarity with day-to-day data center operations tasks and projects, including deployment, migration, and decommissioning.
Comfort handling basic program management responsibilities such as prioritization, planning, scheduling, and status reporting, including tools such as JIRA.
Strong verbal and written communication, problem-solving, attention to detail, and interpersonal skills.
Proactive approach and demonstrated ability to learn quickly and execute multiple tasks simultaneously.
Ability to manage Microsoft Excel and Google Sheets.
Ability to work effectively as a team player.

Nice To Haves

Bachelor's degree, preferably with a technical background in engineering, computer science, or MIS.
Direct experience executing complex data center or infrastructure projects.
Previous experience installing or maintaining data center and other IT infrastructure and DCIM tools.
Experience working with infrastructure in multiple countries.
Comfort with remote “lights-out” and out-of-band access to data center resources.
Linux certifications such as RHCSA.
Network certifications such as CCNA, JNCIA, or higher.
Experience with configuration management systems such as SaltStack, Chef, Puppet, or Ansible.
Scripting or software development experience in Bash, Python, or Go.
Familiarity with load balancing and reverse proxies such as Nginx, Varnish, HAProxy, or Apache.
Experience working within a large-scale SaaS vendor.

Responsibilities

Collaborate with Infrastructure, Network Engineering, and SRE teams.
Create documentation and manage remote contractors completing data center tasks.
Coordinate with hardware manufacturers, data center and network providers, logistics partners, and other service providers in support of Cloudflare's global locations.
Maintain data center environment operational availability.
Use AI tools to automate repetitive operational tasks, accelerate documentation, and speed up troubleshooting and root-cause analysis.
Create and maintain documentation, plans, SOPs, and MOPs.
Support and configure network infrastructure where required.
Provide feedback to internal teams to support internal tools and external vendor partnerships.
Seek opportunities to introduce technology and automation solutions that improve the effective, efficient, and scalable deployment and maintenance of global infrastructure.
Assist with defining, documenting, and implementing consistent processes across regions.
Participate in a shared on-call rotation to maintain 24×7 operational availability of the global network.
Handle basic program management tasks, including prioritization, planning, scheduling, and status reporting.