Data Center Operations Technician

TEKsystems•Johnstown, OH
•$23 - $23•Onsite

About The Position

Join a team supporting a large hyperscale cloud computing environment. The Data Center Operations Technician maintains physical infrastructure behind cloud services through hands-on server hardware troubleshooting, break/fix repairs, infrastructure deployments, cabling, and data center operations. The role operates in a fast-paced, mission-critical environment where uptime and reliability are essential. This is a fully onsite contract position based in New Albany, Ohio, with required 12-hour shifts from 6 a.m. to 6 p.m. The schedule alternates between three and four days per week, with either a front-half schedule (Sunday through Tuesday or Wednesday) or a back-half schedule (Wednesday or Thursday through Saturday). The stated pay range is $22.63 per hour. The anticipated application deadline is November 2, 2026. Eligible benefits for this temporary role may include medical, dental and vision coverage; critical illness, accident and hospital coverage; a 401(k) retirement plan with pre-tax and Roth contributions; voluntary life and AD&D insurance; short- and long-term disability; a health spending account (HSA); transportation benefits; an employee assistance program; and time off or leave, including PTO, vacation or sick leave. Eligibility and benefit terms may depend on job classification and length of employment.

Requirements

  • At least 1 year of hands-on hardware troubleshooting, break/fix, or technical support experience.
  • Experience building, repairing, upgrading, or troubleshooting computer systems, gaming PCs, workstations, or servers.
  • Basic understanding of computer hardware, server architecture, and networking fundamentals.
  • Experience troubleshooting hardware issues using structured problem-solving techniques.
  • Ability to work independently in a fast-paced environment with minimal supervision.
  • Strong communication skills and ability to work effectively across teams.
  • Ability to stand, walk, bend, and work on one's feet for up to 12 hours in a data center environment.
  • Ability to lift and move server hardware and equipment as needed.

Responsibilities

  • Troubleshoot and repair production server hardware using diagnostic tools and command-line utilities.
  • Perform break/fix work and replace failed server components, including HDDs and SSDs, RAM, CPUs, power supplies, motherboards, NICs, and fan assemblies.
  • Commission, decommission, upgrade, and refresh server hardware.
  • Install and deploy server hardware through rack-and-stack operations.
  • Install, route, label, and maintain copper and fiber-optic cabling.
  • Troubleshoot physical network connectivity issues and perform cable tracing, validation, and physical-layer diagnostics.
  • Support patch panel, switch, and cross-connect installations while maintaining cable-management standards.
  • Monitor system alerts and respond to hardware-related incidents.
  • Perform root cause analysis to identify and resolve recurring infrastructure issues.
  • Carry out scheduled maintenance and operational tasks across the data center.
  • Document work in ticketing systems and follow operational procedures.
  • Adhere to change-management, escalation, and operational standards.
  • Assist with rack power installations and power-path verification.
  • Support low-voltage infrastructure activities.
  • Inspect racks, hardware, and supporting infrastructure.
  • Monitor airflow, temperature, and equipment health.
  • Maintain a safe, organized, and operationally excellent data center environment.

Benefits

  • Medical, dental, and vision coverage, subject to eligibility.
  • Critical illness, accident, and hospital coverage, subject to eligibility.
  • 401(k) retirement plan with pre-tax and Roth post-tax contributions, subject to eligibility.
  • Voluntary life and AD&D insurance for employees and dependents, subject to eligibility.
  • Short- and long-term disability coverage, subject to eligibility.
  • Health Spending Account (HSA), subject to eligibility.
  • Transportation benefits, subject to eligibility.
  • Employee Assistance Program, subject to eligibility.
  • Time off or leave, which may include PTO, vacation, or sick leave, subject to eligibility.
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